BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
9,555 approved reviews, newest moderated first
Satisfied C.
I love using BetterHelp. It’s extremely convenient since I can meet with my therapist from home, but the video chat still gives it a personal feel. The questions in the sign up process did a great job at matching me with a therapist I felt I could connect with right away. I would recommend BetterHelp to anyone looking into therapy.
Eric R.
The kindness of the therapist and their ideas.
Joshua K.
The immediate matching of and speaking with a therapist within less than a day from my personal experience. This is unheard of in the mental health world. My local professionals are 6 months out and just say sorry. BetterHelp changed my life by giving me 24 hour access to the app. I can message whenever I have a thought it feeling that should be shared and my therapist was always great at getting back to me. I love BetterHelp! Thank you!!
Stephanie P.
I had a house fire about 5 months ago and spent 4 months looking for a Therapist that specializes in a variety of areas including Trauma Therapy. After 4 months of searching locally and finding nothing, I decided to try BetterHelp. I wasn't sure about it at first because I prefer in person Therapy. However, after a short assessment, BetterHelp was able to find me a therapist, in my state, that specializes in all of the specific areas I requested. I feel very comfortable with my therapist and I like that I can use the app to send her a message any time day or night. I also like that it allows me to do some journal entries at my convenience and offers helpful topics if I don't have anything to really write about. My therapist is able to send me "homework" to complete during sessions, which, while it isn't for everyone, it is something specific that I requested because it helps me personally. There are also a bunch of Groupinars that you can watch live or later, on a variety of topics that can be very helpful. So far, as long as I can afford the cost, I am very pleased and will continue my Therapy as long as I can.
Jackie M.
Therapy through BetterHelp has drastically improved my mental health and my life. I've connected with three incredible therapists over the past three years and am so grateful for the guidance they have provided. Finding a counselor has been convenient and relatively quick compared to trying to find someone in the community!
Benedict M.
Awful, complete trash. The app goes down for hours at a time then you need to email support to get a refund for the week because you can't connect any other way besides the application
Response from BetterHelpDec 30, 2022
While rare, outages are unfortunate events and can definitely be frustrating. We strive to do everything we can to prevent and fix any outages as quickly as possible. We are sorry to hear you were effected by this, Benedict, and you are correct that contact is facilitated through the app only. We are happy to rectify this in the best way for you! I am going to request more information, via TrustPilot, so I can reach out and adjust your account accordingly. Talk to you soon!
Mindful Midlife C.
Easy to find a therapist that suits my emotional needs.
Dash
Therapist great and helpful. Session video tech sucks (5 disconnects on a single session).