BetterHelpReviews of betterhelp.com

After spending months on a waiting list to get help with my depression, I finally contacted Better Help. The very next day, I had my first session with the perfect therapist for me! She actually cried when I told her my story. Better Help gave me financial aid for her services, a detailed questionnaire to fill out so I was sure to be matched with the kind of therapist I needed and one who worked with my spiritual beliefs, and the ability to interact with my therapist any time using multiple platforms. I love how I don't have to travel for our appointments or even get out of bed if I'm having a bad day. I just couldn't be happier with Better Help. It's so fast, easy, convenient, and reasonably priced that I don't know why more people don't just try it! No commitments necessary. A few months ago, I could barely get out of bed. Now I'm doing so well that I'm getting married and going to finish my doctorate. Thank you!

It has been the easiest and most convenient therapy process Ive been apart of.

I was lost in life and wanted to end it. Then I found out about BetterHelp and asking guidance there. Thank God, they are really helpful. I know that someone would listened and helped me if I felt down again in life. I cannot Thank You enough.

My experience with better help has helped me really balance my life in the right direction. The representatives and staff that work on the clock for helping a hand out to those struggling, can be showed here in a variety of ways. Never once did I feel like I was being ignored, judged, persuaded wrongly, or even treated less by my therapists. They stuck to being real with their work every minute. My importance of going through was this, was to not be fearful of work ahead. Every session was just mostly relaxed while still going over the topics clearly so that my therapist could understand me more. Luckily, this app delivered that with the “get to know you better” intro they have. Great system for getting people a therapist that’s right for them.

My therapist was exceptional! However, after several months with BetterHelp I had to take some time off due and travel out of state for a family tragedy which led to income issues as well. I was permitted to suspend my account for three weeks. At that time I had previously paid for a month of services, but only utilized one week of them. Upon returning home I made an appointment with my therapist, but I incurred some medical expenses due to several abscessed teeth. I attempted to email my therapists the night before the scheduled appointment, but my account was shut down due to a lack of payment, and I was unable to send the message. However, I still received notices for my scheduled appointment so I made my schedule accordingly. Not only was I not permitted to attend my scheduled appointment, but I was also unable to even contact my therapist. The BetterHelp administration was not helpful at all and did not seem to care about my situation. They offered to refund me three weeks of my previous unused payment and said that I could in return pay for another month afterward. I reiterated the fact that I did not even have the money to do that and that I would be fine with just three weeks of sessions. They told me no and said they would refund the three unused weeks. I was not even allowed to say goodbye to the therapist that had for four months, and not even by message. Just a total blackout! How is that conducive to mental health? Update: No one from BetterHelp ever got back with me to discuss this review. I did get an email regarding a sperate message telling me that they would forward a message to my therapists. I found this very unprofessional. I should have been allowed to message my therapist directly.

It's so great to be able to text with my therapist and also do regular phone calls.

Great and practical independent advise.

The promptness of finding a therapist suited best for me & the ability to switch when needed. Offering financial aid to help the cost of seeing someone.