Kaite M.
I love BetterHelp! My therapist is really great
My therapist is really great, and seems very passionate about helping through my life problems. BetterHelp is very nice because they work with your schedule.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Kaite M.
My therapist is really great, and seems very passionate about helping through my life problems. BetterHelp is very nice because they work with your schedule.
Chase
Having found BetterHelp has changed the way I look at therapy. The nudges from my therapist are so appreciated and Aaron even reminds me of the work we (I) need to do between sessions. Extremely thankful for BetterHelp.
William
I got matched with a very knowledgeable and caring Doctor. They helped me through my things and I was able to come out of it more confident and self-assured.
Liz B.
The therapist chosen for me was obviously chosen with care and matched to my needs perfectly. The whole experience was handled very well and importantly for me the website was straightforward. I fear had it not been I, due to my later years and state of mind, may well have given up. The calls were always on time and various reminders were sent prior to the day and on the day itself. I never once felt pressured into anything. I felt the options available to contact the therapist between appointments extremely important. Overall a very satisfying and helpful experience.
Val
I cancelled the service on the same day and asked for a refund immediately as they love to charge upfront when they can't even match you with a therapist with the skills you required and requested!!! I have sent three emails demanding a refund and NO I DON'T WANT TO USE YOUR SERVICES FOR THIS MONTH I DON'T WANT TO USE THEM AT ALL AND JUST WANT A REFUND ASAP. next step I'll be reportING them to the ombudsman! Terrible SERVICE and expensive!!!
Response from BetterHelpFeb 2, 2023
We do charge upfront for future time, as a subscription service, but we are always available to help if you no longer want to continue. Our Member Success Team typically responds to all messages within 1 business day so our responses may be delivering to your SPAM or JUNK inboxes. I am going to request more information, via TrustPilot, so we can work together and get this solved in the best way for you!
Scar
Very helpful during dark parts of my times.
Oxana D.
I am really grateful for Better Help. There aren't options in my area for an affordable yet so tailored and expert help that you can get. Would recommend to anyone that is struggling with their mental health or that just need some guidance in life!
Monica R.
I don’t know that I would be where I am in this juncture of my life, actually enjoying it…without the use of BetterHelp. I’ve really been able to create the space necessary to shift my life. Working with Graciela Rodriguez has been tremendously successful for my lifestyle, background and and experiences.