BetterHelpReviews of betterhelp.com

Good tool for busy person on the go. Practical for tough schedules.

The ease of connection and a great match of a therapist. It feels like talking to an old friend with knowledge.

Customer Service Matters. Especially for those seeking help with therapy. Better Help has an automated system that does not let the client speak to a real human to work out billing questions and when you email their Contact page, it is an absolutely ridiculous and frustrating process that NO MANAGER oversees to ensure that if something isn't working that the issue is resolved. The therapy is great. It's appreciated and when the right therapist connection works, it's a tremendous value, so it's an absolute shame to have such a terrible support system for billing questions. I will add that the answering service, a really nice person by the name of Vilma, was wonderful and said she tagged my message so someone would respond. She was appreciated.

I'm still trying to get use to opening up with my therapist and trying to talk about more things from my childhood traumas and past deep rooted issues!

Dr. Rick is amazing! I didn't expect to connect with him since he's older and white and I'm younger and black - but he's been so helpful! He knows a lot if you are open to listening and putting in the work. Thank you Dr. Rick and Better Help! Y'all are A1 in my book!

Wasn’t assigned a therapist but instead a social worker. Social worker told me to leave the platform and work with them “for free” offline. Social worker then cancelled my second session same day after failing to send me the assessments they referenced in our initial 20 minute call that I paid $80 for. Awful experience.

BetterHelp has made a world of difference for me. I have been using the service for 3 months and really love the conversations and support I gain from my therapist!

My therapist made the experience worthwhile