April T.
Worth the investment in yourself.
My insurance will cover therapy but I wasn’t finding a good match. I found one on here and it’s been worth it. I also love the ability to access worksheets and some really excellent web based groupinars.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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9,555 approved reviews, newest moderated first
April T.
My insurance will cover therapy but I wasn’t finding a good match. I found one on here and it’s been worth it. I also love the ability to access worksheets and some really excellent web based groupinars.
Nicole
BetterHelp is a wonderful resource that makes therapy convenient and affordable. I can say I researched all the well known online therapy services and BetterHelp had the best price, plus you can use FSA/HSA funds! It is easy to schedule appointment’s and there are a variety of ways to meet with your therapist. Highly recommend!
Austin lee - Liane B.
Betterhelp is very easy to use. They found me an appropriate therapist and it is so easy to consult with him online with.
DH
I loved that I can have my therapy sessions any where and at any time in the world. I am always heard and the best thing ever is the privacy. No one even knows I have sessions because they think I’m just texting some friends or working. To me that is priceless.
Rob
I'll admit, I needed to change to another therapist after I felt that the first one quacked me (if that even is a word : P). Other than that, the help that you'll receive from the therapist you'll be assigned to is quite good, with a level of professionalism that you'd want from your therapist. Plus, the subscription price is quite affordable, considering the usual cost for one session. There were some technical hiccups as well, especially if you tried to use your smartphone, but otherwise nothing too crashy that could interrupt a session mid-call.
Shayna
I love BetterHelp!! The groupinars are so informative. It is nice to be able to pick your schedule and basically navigate through your self help at your very own pace. I recommend anyone out there who isn’t already in therapy and loving it, to check this out. It is rather expensive but you get what you pay for! And they have financial support incentives for those who need.
Daniel Arguello E.
If this is the only type of therapy you can accept right now, do it. But I recommend seeking professional help directly from a therapist, or even just an online coach who has a direct contact with you. Most of the therapists here do Cognitive Behavioral Therapy, which means changing your thoughts but it always ended up feeling like a class rather than a therapy session. When i finally found a therapist who listened to me and built the session on what i was saying I needed, she cancelled and didnt allow to reschedule. So this is all just flaky and time consuming. The matches arent great and if one doesnt work, sure, you can just change the therapist but it takes a while and they have limited video sessions so its been basically three weeks and I have no therapist. Edit: Changed it from 1 to 4 stars because the team reached out in many ways to try and make it right. I value this, because it makes me feel taken care of and that this isn't just a mindless money grab. I feel like the people that reached out cared and that makes all the difference. I now have a new matched therapist and I'm going into this journey a lot more optimistically and expecting better results. Thank you!
Response from BetterHelpMar 11, 2023
We are sorry if the clinical approach your therapist utilized wasn't the right fit for your needs, Daniel. You are correct, we do have many other therapists who offer other clinical approaches and would be happy to help rematch at anytime. Our Member Success Team is also here should you ever need assistance with cancellations or adjusting your account. I am going to request more information, via TrustPilot, so we can work together further. Talk soon, BetterHelp Team
Natalie K.
My experience has been great due to the affordability and ease of access to Betterhelp. You can do it all from home for cheaper than through insurance. I have had a lot of productive and helpful sessions with my therapist one on one, as well as in the addictions support group that I attend on most Saturdays 9:30-11am EST.