Sarah D.
A non-scary way to start therapy for…
A non-scary way to start therapy for the first time. Easy to use, affordable. Staff are responsive and caring.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Sarah D.
A non-scary way to start therapy for the first time. Easy to use, affordable. Staff are responsive and caring.
Jennifer
Truly best move I ever made was going to BetterHelp to help me with therapy I highly recommend them
Jenn
Got a dr that did not show up for my appointment, then told me it’s good I’m canceling my membership, super unprofessional for someone who claims to care about other peoples mental health, super disgusting behaviour
Response from BetterHelpMar 28, 2023
We are sorry if you were not able to have your session as planned, Jenn. We'd like to try and get more information and get our clinical operations team involved as needed. Accountability and quality are important to us, and we are here to help whenever you need us. I am going to request more information, via TrustPilot, and am looking forward to speaking with you soon. Thanks, BetterHelp Team
Shakita W.
BetterHelp is a Godsend for me. Being able to communicate to my therapist via video AND be able to message her back and forth is incredible. I love doing the journal entries and I'm able to share them with my therapist. I love this service. I feel I'm truly getting the help I need.
Susan K.
BetterHelp is a great site for people who need counseling. My doctor recommended me to this website and I was very skeptical because I wasn’t sure this was for me but I think it’s the best thing and we need more sites like this because of so many of us could use from the privacy of our home. I have been very happy with my results and the counselor that I will be recommending your services to everyone who is in need of your services. The price is even better than going to a clinic. Thanks for coming up with this app the world needs more of this kind of help. I’m very grateful for your service.
Brittani H.
Betterhelp is a great way to go to therapy in a simple way. I love the journal prompt and feature. I have not attended any group sessions but it is cool they offer them. I downloaded the app on my phone so I can access the resources at my finger tips!
Monica
I feel very sad by the fact that the first interaction with BetterHelp therapist (I Am Not Allowed To Mention Names) was so disappointing (she canceled the first Live Session). I was looking forward to start a great therapy program, I waited for so long to finally start therapy and to have trust in the process but unfortunately now I feel worse than before. It’s not a good sign (for the company) if the therapist cancels the first meeting. In my opinion is unacceptable. I hope I will be paired up with a better trained therapist, hopefully someone that has more years of experience and someone who is reliable.
Response from BetterHelpMar 31, 2023
Hi Monica, I can understand the disappointment you may be experiencing, and although having a live session canceled with a therapist is not common through our platform, it can happen from time to time. It's of course unfortunate that this would be your first experience with therapy, and we want to be sure to make this right for you to hopefully allow you to get back on track. I've requested some more information from you through Trustpilot so we can reach out directly and make things right. Thanks, BetterHelp Team
Jess C.
I joined better help after being deeply unhappy for so long and not being able to change it myself. I worked with my therapist to discover my best and happiest self- doing things for me, not just for others. I cannot tell enough people how amazing therapy has been for me and although everyone’s journey differs, I really think everyone would benefit from therapy at sometime in their lives. I’ll be logging back on with no hesitation should I feel I ever need it again.