Andiana Cáceres M.
Very efficient and use full
Very efficient and use full. Was able to get the help I needed very fast. Totally recommend it!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Andiana Cáceres M.
Very efficient and use full. Was able to get the help I needed very fast. Totally recommend it!
Sean M.
The app is easy to use and the system for matching with a therapist is simple and effective. There are multiple options/avenues for receiving the help you're seeking and the app makes it easy to customize that experience.
Kat
They actually don't take many types of insurance, at least not mine, so they claim to offer financial aid. I had to contact them multiple times to actually apply the discount after filing out the paperwork. Once they never bothered to do it and claimed the problem was my bank. It wasn't. You're better off finding therapists elsewhere without the questionable bureaucracy overhead.
Client
Therapist was wonderful. BUT I don’t appreciate the system that Betterhelp forces. You to have a monthly subscription/4x counseling sessions per month to get the most for your money. I wish you could pay per session instead of per month. Sometimes I would have a busy month and wouldn't have time / or I wouln't need a counseling every single week but the monthly subscription costs the same. Doesn't seem fair. Or one time my counselor had to cancel and then she didn't have any more opening that week. So then I only had 2-3 sessions that month but really I'm payring for 4.
Jess A.
Better help is a fantastic service that allows everyone who reaches out for help, to receive it. Their base service which allows you to connect to sooo many therapists in your region, which is catered to you after you take a survey! Therapy can be expensive but they do offer discounts based upon salary and needs, which has been like a lifesaver in tough times. I also have heard text and voice therapy is cheaper then video as an FYI! Don't have money till next paycheck,you can message your therapist and do journals which can be read and responded to by your therapist in the meantime! I could go on about the positives but there is two personal downsides to note; there is no way to do bi-weekly payments/ have sessions every other week on this platform. Also that sessions (video sessions in my case) are about 30 minutes most the time with occasional 45 minute ones. Not the worst but if your paying $125 -/+ per week, it's something to consider.
Jane Carm Saint- L.
I never thought therapy would be so life changing! I am great for BetterHelp, not only are they convenient with simply finding a therapist but they will meet you where you are financially. If It wasn’t for their financial aid, the mental health services I have with them would not be possible. That’s such a big factor since one of the main reasons some won’t go to therapy is the cost. Love them! Five stars always
B. S.
I do love everything that betterhelp provides for the cost it is definitely great. The app sometimes has small glitches that need to be fixed with not being able to click on certain links, but that is my only negative take away. Other than that it’s great! They have groups, classes, on top if the individual counseling services they provide.
Anne
BetterHelp is such a great tool for whoever wants to increase self awareness, heal, and feel supported in their own journey. I highly recommend you take that step for yourself if you feel called.