BetterHelpReviews of betterhelp.com

BetterHelp was recommended to me by a family member, and I am so glad and thankful that I signed up with BetterHelp. I knew I wanted to do Christian therapy/counseling. I like that BetterHelp matches you to a therapist based on your needs and preferences. My therapist was wonderful and exactly what I requested. BetterHelp was easy and convenient. I mostly did the live sessions once a week in the comfort of my home. I have recommended BetterHelp to a couple of my friends looking into therapy/counseling. Thank you to BetterHelp for providing me with my therapist who truly helped me through the most difficult time in my life.

While my one session went well. I paid for 4 weeks and only got one. Availability is not great at all. My therapist ended up with a family emergency ( had to cancel and reschedule no issue with that at all), but I rescheduled and couldn’t go to it without paying. I paid for 4 weeks got one. This company seems no less of a money grab as going in person to your local therapist. I couldn’t even message my therapist unless I paid. Also, you can’t schedule multiple sessions only one at a time , so that limits you on your care as well. Now I know in person can be tricky to get in, but you can at least schedule multiple or set up reoccurring sessions. There is no disclosure that If you pay for 4 weeks that if you don’t get a session it still counts.

Update: Betterhelp has reimbursed me everything I paid, for which I thank them and thus change the ranking to four starts. I leave the original review below Had a very disappointing experience. Firstly you are charged on a four-week basis and my therapist managed to be available only on week three! What is even more frustrating is that for the next session I the website would be completely glitchy. I would try over and over to book a session but it would simply not work. Not to mention the app that simply doesn't work - I can see my history of messages but that's it - neither messaging with the therapist nor scheduling is working. So in the end I paid 450 USD for one session, got myself through frustration and anger in a period when I was emotionally compromised. I am now worse off psychologically, and 450 dollars down, thanks betterhelp! Nice idea but glitches made it a nightmare.

I found an amazing therapist through BetterHelp. I am extremely grateful! I would highly recommend this app to anyone looking to find a good therapist.

I really like BetterHelp concept. It makes it convenient to get counseling and help with your mental health healing. I recommend this group to anyone who is seeking a convenient, professional way to counseling.

Very fast response times and pairs you with the therapist you need. Use BetterHelp if you need someone to help you through the struggles of your life before it’s too late, you won’t regret it.

Better Help, it’s a great way to find a therapist that works with your specific needs. They have such a large number of therapist that they work with that they were able to match me with the therapist that really is excellent and understands exactly what I’m going through. The monthly subscription type plan was not always a good fit for me. I do wish they had an option to schedule less frequent visits with a therapist as needed. But overall the platform works great. I love the flexibility of the online one on one sessions.

At a time I really needed someone to listen to me and walk me through my thoughts and feelings, I’ve found better help to be the best option. It’s affordable and having the option to keep in touch with my therapist through the week, not only with our weekly sessions really helps. Would strongly recommend