Libby L.
Therapist got to me fast and was very…
Therapist got to me fast and was very efficient in timing. She listened to me and met my needs.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Libby L.
Therapist got to me fast and was very efficient in timing. She listened to me and met my needs.
Lisa A.
BetterHelp came through when I needed it the most. I completed a quick questionnaire and got assigned to a therapist that I like really quickly. I also love all the group sessions that are available for me and included in my monthly rate. Thank you BetterHelp!
Prefer to be A.
I started therapy with Faithful Counseling, which is part of Better Help. From my first month to October last year, I've so appreciated and been grateful for the financial aid that the company gave me. When I was thinking of starting therapy, I was suffering from severe depression, but had no job, and was, at point, even caregiving for I financially supporting my Mom. The financial aid from Better Help helped encourage me to sign up for therapy despite not having income when I started; it showed the company's heart in helping make therapy available for those who need it, regardless of their circumstances. Additionally, I find the Company and their staff very accommodating. When I had to change therapists because we had different expectations, or when a technical glitch cancelled my scheduled sessions, they resolved the issue fairly quickly and offered me an extension to my month (meaning, free sessions). Lastly (at least for this review), I find that the wide range of therapists' skills and experience is something else to commend BetterHelp for. I consider Faithful Counseling/Better Help as one instrument God used to help me heal from severe depression. I am deeply grateful. Thank you, Faithful Counseling/Better Help. God bless your Company and staff mightily! ❤️🌿🌸🍇
Stephen A. C.
After reaching out to BetterHelp for online therapy, I’m convinced that I had the best online service in the industry. Their attention to excellence in the mental health field is nothing short of remarkable. Thank you for all you do each and every day.
Katherine
I was a bit apprehensive starting therapy, not knowing what to expect. Betterhelp has been amazing. I can contact my therapist whenever I need, either on my phone or laptop. I was able to switch therapists when my originally matched one wasn't a great fit, and the process was so easy and my second therapist has been amazing. She instantly put me at ease and has been incredible. I'd really recommend Betterhelp for anyone interested in starting or continuing their therapy journey.
Frayja T.
The first therapist I was connected to told me she thought I was bipolar on the first and only session with her after only talking for 20 minutes (my current therapist who is amazing, finds it astonishing that she could have even got to this conclusion and BEYOND unprofessional) I had one more session with betterhelp and this therapist started talking about how COVID wasn't real and I hadn't even mentioned COVID. Horrendous experience, but please don't let it stop you from seeking therapy from recommend professionals as it is an incredibly worthwhile thing to do and has helped myself and other thrive. A really good therapist can change your life.
Response from BetterHelpJan 26, 2024
It is such great news to hear you have found a therapist who is the best fit for your needs, Frayja. As you mentioned, finding the right therapist can greatly impact your life. That's why our members have the option to switch to another licensed therapist at any time and for any reason. While all therapists on our platforms are licensed and qualified by their respective governing boards and each has their own clinical approaches, we appreciate your feedback so that we can look into your experience further, as it doesn't sound typical. Ultimately, we wish you continued success towards your goals! Sincerely, BetterHelp Team
Patrick J.
Was nervous about opening up to someone and seeking guidance and help getting myself to a better place. Betterhelp matched me with a therapist that really listens and found an approach to help me better deal with my anxiety in a mindful manner.
Eddy's Bike S.
Rasheena is so insightful.