Aliya Aziz P.
Great help from someone who cares
It’s nice to have someone to talk to who is not judging you and who helps you to understand your own emotions.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Aliya Aziz P.
It’s nice to have someone to talk to who is not judging you and who helps you to understand your own emotions.
Rhiannon N.
Ease of use, options, so many group sessions
Stephanie C.
I love Better Help! They have a huge selection of diverse therapists with various specialties. I appreciate the wide selection of group therapy and optional classes as well.
Marcia R.
BetterHelp is a life saver for anyone wanting or needing therapy. You can sit in your favorite chair at home and interact with your therapist. The cost is low and the service is high.
Llinos O.
Great platform for online therapy, especially for those trying therapy for the first time
Amal
Betterhelp has provided me with an amazing Therapist. My situation has improved dramatically. I highly recommend Betterhelp.
Liam
I stopped using it after “4 week trial” as I was moving house. Discovered it was still charging weekly. Using the app weekly gets you spammed with tedious reminders. No tedious reminders it is withdrawing £60 a week from my account. No credit either. A scam.
Response from BetterHelpMar 22, 2024
Hi Liam, We are sorry for any confusion or concern caused here, it sounds like your account was still active after the trial period, which is why you continued to be charged. That said, our Member Success team is always available to assist in situations like this and typically respond within 1 business day. In this case, I am going to request the email address associated with your BetterHelp account through a TrustPilot form you will receive shortly, so I can assist further. Looking forward to speaking soon, BetterHelp Team
Katherine F.
They charged me and renewed the subscription after i cancelled due to not being able to afford it, essentially destroying me financially, putting my home and health at risk because they basically STOLE FROM ME and I don't know what kind of privileged world they live in but I can barely afford to breathe, and they go and take everything I have "by mistake" because they don't actually cancel the charges even though I cancelled BECAUSE I CANNOT AFFORD IT. fk them. TERRIBLE TERRIBLE TERRIBLE COMPANY TAKING ADVANTAGE OF VULNERABLE PEOPLE.
Response from BetterHelpMar 22, 2024
Thank you for reaching out, Katherine and we would be happy to look into this for you further. While we are not able to reinstate any account without consent, it sounds like there may have been confusion during the cancellation process. I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly, so we can figure out how to rectify this for you. Sincerely, BetterHelp Team