Better Bidders Inc.Reviews of betterbidders.com

When first wondering how the ordering takes place I called to ask about the process. I didn't get the feedback I needed to report back to my manager . When I emailed to place an order I had to email again a week later because I never received a response (he says he got the email, but never looked at it and responded with a wrong estimate) meanwhile we are in a rush to get the order in. It took him 1 week for every response to my emails and even after telling him my deadline (which he said will meet) I still received my order 2 weeks late. I sent about 2-3 emails to confirm the order had been shipped after I was finally able to confirm the correct estimate and nothing... I received what I wanted in the end, but it was a pain to be sure I would have the correct order in time.

I contacted John at Better Bidders with little time to spare before our school auction; we had hemmed and hawed about buying new paddles, and no one on the auction committee could agree about what to do. We ended up taking advantage of Better Bidders' rental option; we rented the nicest paddles they make and couldn't have been more pleased. They arrived just as promised, packed securely, with samples of other paddles enclosed for my review. The experience was easy from start to finish, and our guests commented on the quality of the paddles--they really contributed to the ambiance and overall experience at this year's auction (which, by the way, raised more than the last five years' auctions!) It will be my recommendation to next year's auction committee that we purchase new paddles from Better Bidders, customized with our school's logo and mascot. Thank you for a great experience and product!

John really helped us out when we had an unexpected turn of events right before our auction and needed new sponsor stickers and bid paddles in a hurry. Despite issues on his end, he remedied an emergency situation on both ends by hand delivering the paddles and stickers the day before the event, and then overnighting more paddles for the day of. In the past I had some issues with John getting back to me for bid paddle/sticker needs, but he was totally on the ball every time I reached out to him this year. I appreciate the great communication and him going above and beyond this year for us!

We ordered custom paddles for our school auction and the paddles were great, fit our Kentucky Derby theme perfect and everyone loved the horse design. The only reason I didn't give five stars was I felt communication was lacking from the initial message left not being answered to not knowing a problem had occurred with production that put them behind. But from a final product perspective they are spot on especially if you need custom work done to go with a particular auction theme.

I would certainly recommend Better Bidders to anyone who is in need of paddles for live auction charity events. Everyone who attended our event thought they were GREAT!!

I was very pleased when I had to order more custom numbered paddles as props for a new Broadway show. Better Bidders was able to put out a rush order in a week that was sent directly to the theatre. I was able to do all the ordering online, and it was very efficient.

I was a Gala chair for an education fundraiser for 284 people. This is our 23rd fundraiser and we have always just used a show of hands for our live auction. For the first time this year we had a professional auctioneer and bid paddles. Our goal was to raise $9,000 in our live auction and we raised over $14,000. After the live auction, we did "Fund the Foundation" where we asked for donations. We started at $2,000 and asked guests to raise their paddles if they wanted to donate. We went down to $25 and recorded all the paddle numbers at each denomination. We raised $9,725. Our goal with the paddles was $11,000 and we raised $24,000. The paddles can be used from year to year and are a must have. I researched all different companies for bid paddles and I was very pleased with John and his ability to get exactly the bid paddle that I wanted in time for my event.

From our first visit to having finished product in our hands it was about 7 businesses day and the end result was terrific, thanks so much!