Best Online CabinetsReviews of bestonlinecabinets.com

Great Cabinets lousy instructions!!!

just assembled two wall cabinets. The quality was pretty good. The instructions were not so great....just picture diagrams. Mostly though they go together well. The materials looks sturdy, and well machined. However ONE wood screw, when installed, did split the end grain of the plywood....had to back it out, toss in some glue, and hope it holds. Generally, i was pleasantly surprised at the quality of the materials and painted finish though On BOTH cabinets the front face did not fit on properly, and i needed to wood rasp the plywood edges of the box it was to fit to a little so that the face would sit flat to the box face. Also, there is NO instruction on how to screw on the door hinges. Which is too bad because there are also no pre-drilled holes in the box for the hinges. After searching online forever, i found you are supposed to "put a thin piece of cardboard" between the box face and door edge when installing the hinges "so that the door does not pinch the box face". So...maybe some better instructions...with some words about the details?

Great and very patient design team. Great customer support. Great quality products and delivery time. No complaints at all.

BOC - Great Customer Service Excellent Value

The cabinets are really sturdy and are made exactly as described. They look fantastic and I am very happy! The customer service is kind and responsive. My order had a couple of mix ups and so I had to call to get the correct items shipped, which the company did with no hassle, but of course it did mean delays, etc. One thing to be aware of: if you get cabinets that need skins, the skins are very thin and do not want to lie straight or stay in place. You may be better off purchasing extra panels to use on the ends. Also, do open and check every box -- the only damaged piece I had was a refrigerator end panel, but I did not open it until I was ready to use it, and by then it was too late.

Absolutely love the black gloss finish! We ordered some end panels and fillers to go into our existing kitchen and we’re very impressed with the quality of the product. When we refurbish our kitchen in the future we will definitely use Best Online Cabinets...

Cabinets took too long to arrive....throwing my project behind. Mostly because of the trucking company. When the cabinets arrived they were on a truck that had a pallet jack with one wheel....that made off loading difficult. Upon inspection I found two damaged pieces. The company offered a minimal credit which was pretty small considering all the problems I had. I reluctantly agreed figuring it was all I was going to get. After agreeing to the small credit.....it never was processed. There are better companies to deal with out there for RTA and prebuilt cabinets.

The quality of the face frame, doors, sides and bottom is good. But the way the back attaches to the sides is not for a DIYer. You must be very familiar with cabinet building to build one of these cabinets. If there was a separate rating for customer service, I would give them a zero. There is no customer service. They are all robots.