Best Online CabinetsReviews of bestonlinecabinets.com

Cabinet assembly instructions poor, instructions for drawer glides non-existent. When instructions requested from Customer Support, ones received were exactly opposite of what was actual. Cabinets bowed and some extremely difficult to assemble. Online "tutorials" and videos worthless for European style cabinets. Was planning on buying more for two more kitchens, but I'll look elsewhere.

Cabinets not delivered on time and Assembly instructions were not for the cabinets sent.

I waited a year to post. You get what you pay for. We bought a white shaker style and the paint chips off terribly. Soft close stopped working a few weeks in on some. If you get any kind of oil on it it does NOT come off even a thumbprint. I get to look forward to terribly chipped cabinets over the next 5+ years. We were hoping to up the value of the home, this lowered it. Cheaper upfront but would not go this route ever again. Gave three stars for customer service, not the product, I’d give 1 or 2 to product but the customer service is good.

Not bad overall. The cabinets are pretty nice for the money, but I can't say I was thrilled overall. The shipment was not in great shape and tho they replaced a few items, I had to use some damaged pieces out of necessisty. The service was also just ok. I will look for alternatives next time.

The quality was very good but it was timely and not that easy to put them together as the instuctions are not well explained. I also had a problem with the slides in the spice cabinet and they sent me the wrong slides, they need to make sure whomever is handeling corrections is knowledgable.

Cabinets took too long to arrive....throwing my project behind. Mostly because of the trucking company. When the cabinets arrived they were on a truck that had a pallet jack with one wheel....that made off loading difficult. Upon inspection I found two damaged pieces. The company offered a minimal credit which was pretty small considering all the problems I had. I reluctantly agreed figuring it was all I was going to get. After agreeing to the small credit.....it never was processed. There are better companies to deal with out there for RTA and prebuilt cabinets.

The quality of the face frame, doors, sides and bottom is good. But the way the back attaches to the sides is not for a DIYer. You must be very familiar with cabinet building to build one of these cabinets. If there was a separate rating for customer service, I would give them a zero. There is no customer service. They are all robots.

The samples I ordered were on backorder, so were the next samples I ordered. They did call me each time and tell me. I finally just asked for my money back and it was promptly refunded.