BestierBestier is a lifestyle brand that could highlight everyone's personality with our stylish home furnishing.We believe our products should adapt to your lifestyle and go with your flow since Bestier started with a seed of the concept, comfort zone. We constantly change and revise to push our product beyond just their form, all in an effort to make your home your own, a reflection of who you are. We do what's best to make sure you never lose the love of coming home, a truly magical feeling.
Bestier (bestier.net) has 252 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Evan I.
The customer service I received from this company was outstanding.
Response from BestierFeb 18, 2024
Dear Evan, thank you so much for your feedback. We will continue to work hard to provide customers with quality products and better services. We appreciate your trust and support.
Jevaughn W.
Great and quick service got my replacement part quick and works perfect
Response from BestierFeb 18, 2024
Dear Jevaughn, thank you so much for your feedback. We will continue to work hard to provide customers with quality products and better services. We appreciate your trust and support.
Missy H.
I had an issue with a fireplace. Contacted Bestier and they responded right away. After trouble shooting it was determined the fireplace needed to be replaced. The staff were friendly, easy to work with and very responsive. Best company I've dealt with in a long time.
Response from BestierFeb 18, 2024
Dear Missy, thank you so much for your feedback. We will continue to work hard to provide customers with quality products and better services. We appreciate your trust and support.
Christine B.
Great customer service they were able to remediate my issue in a timely manner. Enjoying my purchase.
Response from BestierFeb 18, 2024
Thank you so much for your feedback, dear Christine. We will continue to work hard to provide customers with quality products and better services. Have a great day.
Brandon
Fast response and replacement.
Response from BestierNov 8, 2023
Dear Brandon, we appreciate your patience for the replacement. Thank you so much for your review and trust. We will continue to work hard to provide customers with quality products and better services. All best wishes.
Steve Lowery O.
They were quick to respond and ready to take care of matters.
Response from BestierNov 8, 2023
Thank you so much for your review and trust, dear Steve. We will continue to work hard to provide customers with quality products and better services. Wish you all the best!
Sue F.
Needed a placement part. Emailed Customer Service and the response was very quick and a replacement was ordered. I was able to track the item which arrived from overseas within 12 working days. Excellent Customer Service. Thanks Kathya
Response from BestierNov 8, 2023
Hello Sue, we apologize for the inconvenience caused. We appreciate your patience for the replacement. Thank you so much for your review and trust. We will continue to work hard to provide customers with quality products and better services.
Ricky
My mother purchased this wine cabinet and had it sent to me. She lives in Florida and I live in Kentucky. When the cabinet arrived the bottom of the box was torn open and a lot of tape covered the hole. I contacted your company because I was missing what I thought was the instructions and hardware. Kathya F. emailed me the instructions (parts list) and said make sure everything else was there. I was missing quite a few small pieces. I emailed her the list and my address. She emailed back and said the parts should arrive in 5-7 business days. The next day she emailed and said we are shipping a whole new cabinet and it should be here sooner. She would email me a tracking number. I didn’t get a tracking number so I called and spoke with Kathya again. She said give her 24hrs and she would have one. I confirmed my address with her to make sure it was coming to me and not my mom. She said yes. The next day I got the tracking number. After it shipped it showed the delivery to my mom in Florida. So I called back and Kathya got it all straightened out and I finally got my cabinet. But when this one arrived the box was in the same shape as the first one. But this one had all the pieces and I’m satisfied.
Response from BestierNov 8, 2023
Hello Ricky, we sincerely apologize for the inconvenience caused by the missing parts. We appreciate your patience and trust when we work to solve the problem. We will strive to enhance our processes to minimize the occurrence of such issues in the future. Thanks again for your review.
