BestierReviews of bestier.net

I like the cabinet and fireplace, but the remote stopped working less than 2 weeks from me getting the item installed. So I have to manually operate the fireplace.

The bed is alright but I’m facing an issue where the bed slides. Support wasn’t very helpful, they told me this is a normal issue since the metal base makes it slip easier. They instructed me to purchase a non slip mat. Would have preferred if the frame had a barrier around the mattress so it couldn’t slide off

Received my desk, the box was all but destroyed from the delivery. There were no instructions within the box, had to call the company + have them email me the instructions. Almost all the bags within the box were mislabeled which made assembling a bug challenge. Not v easy to follow instructions + a bit of a complex assembly...if you don't normally build things from bottom up. Am happy w my desk, it's not the greatest, but enough for what I need.

All good except the instructions for assembling needs attention. Piece 16 not defined on how to orient properly causing much work to correct. Otherwise good quality.

The desk came damaged in many areas, but overall the desk is nice.

The desk came in a timely manner and for the most part it looks great. It came with a small piece of the wood visibly broken. (On the top of the desk to be seen at all times) I brought it to the attention of customer service in hopes of being provided with a new top piece, but was told I couldn’t be provided with a new piece and instead would be refunded $40. So my desk has a hole that needs to be covered at all times.

I have yet to receive any tracking info or updates regarding the replacement desk I was to be sent out. Anytime I do get any response via email, it takes multiple days until I hear back again. I’ve followed up multiple times trying to get everything situated. I have been very understanding and it’s becoming a bit stressful. I got the desk as a gift for my brother, and for it to have arrived cracked and not in “new” condition, was very disappointing. Please follow back up, it would be greatly appreciated! Thank you