BestierBestier is a lifestyle brand that could highlight everyone's personality with our stylish home furnishing.We believe our products should adapt to your lifestyle and go with your flow since Bestier started with a seed of the concept, comfort zone. We constantly change and revise to push our product beyond just their form, all in an effort to make your home your own, a reflection of who you are. We do what's best to make sure you never lose the love of coming home, a truly magical feeling.
Bestier (bestier.net) has 252 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Chris R.
I found Bestier's customer service excellent. My product arrived in a damaged, torn box with a part missing. After contacting the supplier regarding the issue on the day of delivery, I was directed to Bestier who responded the same day. Within 24 hours my issue was dealt with resolved and I received a partial income.
Kevin C.
I put together the desk and the drawer slide did not operate correctly. After removal, I found out the ball bearings came out. I reached out to customer service and after a delay, they responded with some questions. They wanted screenshots of my order and the manual. Sent in those pictures, then they requested the name and address to send the replacement part. This was strange because that information was in the screenshot of my order and they could confirm the desk was shipped there as well. This was just a further delay in the process and a waste of my time. I did eventually get the replacement part and I was able to complete the assembly.
Response from BestierMar 26, 2025
Hi Kevin, Thank you for sharing your experience with us. We sincerely apologize for any delays or inconvenience during the resolution process. We’re glad to hear the replacement part arrived and that you were able to complete your assembly successfully! Regarding the information requested, we do require verification of the issue and shipping details to ensure replacement parts are sent to the correct address, as customers sometimes have different preferences (e.g., a work address or updated location). We understand this may have seemed redundant, but it helps us avoid further delays in case of discrepancies. That said, we truly appreciate your patience. And we’ll review our process to see how we can streamline communication in the future. If you ever need further assistance, please don’t hesitate to reach out—we’re always happy to help! Thanks again for choosing us!
John W.
I hate typing reviews.
Response from BestierMay 29, 2025
Thanks for letting us know! We get it—reviews can be a hassle. If you have any quick thoughts you’d rather share another way, just say the word. We’re all ears!
Ricky
My mother purchased this wine cabinet and had it sent to me. She lives in Florida and I live in Kentucky. When the cabinet arrived the bottom of the box was torn open and a lot of tape covered the hole. I contacted your company because I was missing what I thought was the instructions and hardware. Kathya F. emailed me the instructions (parts list) and said make sure everything else was there. I was missing quite a few small pieces. I emailed her the list and my address. She emailed back and said the parts should arrive in 5-7 business days. The next day she emailed and said we are shipping a whole new cabinet and it should be here sooner. She would email me a tracking number. I didn’t get a tracking number so I called and spoke with Kathya again. She said give her 24hrs and she would have one. I confirmed my address with her to make sure it was coming to me and not my mom. She said yes. The next day I got the tracking number. After it shipped it showed the delivery to my mom in Florida. So I called back and Kathya got it all straightened out and I finally got my cabinet. But when this one arrived the box was in the same shape as the first one. But this one had all the pieces and I’m satisfied.
Response from BestierNov 8, 2023
Hello Ricky, we sincerely apologize for the inconvenience caused by the missing parts. We appreciate your patience and trust when we work to solve the problem. We will strive to enhance our processes to minimize the occurrence of such issues in the future. Thanks again for your review.
Jerry N.
Great experience!
Dale Delaney J.
I ordered the desk with the lightbar. Both said they were I'm stock but I had to wait twenty nine days for the light bar to show up from China. The shipping on the desk went well but I never received updates on the light bar. They both finally came, went together well and are well constructed and sturdy.
Amelia S.
At first I received an incorrect desk- wrong size and color. But Bestier customer service was very nice, and I received my correct desk within 2 weeks. The computer desk with shelves is great, just what I wanted, and most importantly, affordable!
Brianna R.
It arrived on time and well-packaged. The final result turned out better than expected, too. My only gripe is with the instructions; I often found they lacked clarity. (Words to go with the sometimes vague images would've helped.) Design-wise, the entertainment center is great! I only wish the holes for cable management were better positioned.
