Tricia D.
Great Customer Service
I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!
Response from BestierMay 10, 2024
Dear Tricia, we sincerely apologize for the inconvenience caused by the damaged pieces. Ensuring customer satisfaction is our top priority, and we appreciate your patience and understanding throughout the process. We're thrilled that the replacement part arrived swiftly, allowing you to complete the build without further issues. Thank you again for choosing Bestier—we appreciate your trust and look forward to serving you in the future.


