Sedric D.
I have not received anything yet and…
I have not received anything yet and your system is showing that my product was delivered to me. I pray that this was not a scam.
Response from BestWear Co., LtdSep 1, 2023
Hi Sedric, We are so sorry that you had problem with your order. Before you, we also have some customers who had the same problem but they found their package after following our guidance as below. 1. Check inside the mailbox carefully, including safe places around it where it may have been placed if the mailbox couldn’t hold the package. Look inside porches and other areas around the front of the property. Check with neighbours in case the item was left with them or in their mailbox. 2. Check with other people who live with you, in case they collected the item and placed it somewhere. Finally, if you live in an apartment or other managed accommodation, check with the management office or reception in case they have the item. 3. You also should check with the local post office too, who may be holding the item. Sometimes the mail carrier will inadvertently mark the item as delivered while it is awaiting collection from a post office. 4. In some unexpected cases, your items were delivered at the front of your house by courier but stolen by other people (we was informed about this by some our customers). So we recommend that you should check camera at front house and send us the video, we are very happy to resend the items for you. If you still not find your package, don't hesitate to contact our customer support, we are willing to try our best to help you.



