BestWear Co., LtdReviews of best-wears.com

Response from BestWear Co., LtdDec 18, 2024

Thank you for your feedback, and we’re sorry to hear about your disappointment. We strive to provide clear and detailed product descriptions to set the right expectations, including specifying that the jacket is made from thick heather cloth. This material is chosen for its durability and comfort, and we’re proud of its quality. We understand your concern, and this is the first time we’ve received such feedback about this product. Could you please share more details or photos of the issues you mentioned, like the scratches and threading? If the item you received differs from our product description, we’d be happy to replace it free of charge. Your satisfaction is important to us, and we’d love the chance to make things right.

Response from BestWear Co., LtdOct 10, 2023

Hi Ricky, We have checked the order placed under the name Ricky Anderson and see that you ordered the size US3, we have shipped correct size as your order. You can check again the details of the order you placed with the invoice automatically sent from our system. We have received your email as well, please check your email and let's solve your case quickly. :)

Response from BestWear Co., LtdSep 1, 2023

Hi Oddie, We are so sorry that you are not satisfied with your order. This is the first time we receive a bad review about our shoes product, so we hope that we can get more detailed information about the shoes you received to figure out which problem is. We have contacted you via your email, please check and we will be very happy to assist your case

Response from BestWear Co., LtdAug 25, 2023

Hi Steve. Thank you for contacting us for your problems. Actually, we don't have automatic reply system by robot so we could not reply to you in just few minutes, our customer support department need time to receive request, read email and solve problem when we're back online. About your issue, we have received email and will work with you about your case very quickly. If the wrong-size issue was caused by us, we will arrange to resend a new one with correct size right away, so please don't worry. Thank you for shopping with us