Berry StreetReviews of berrystreet.co

I don’t take writing negative reviews lightly, but my experience with Berry Street Nutrition was frustrating enough that I feel compelled to share. Across four appointments, I encountered a troubling lack of professionalism, preparation, and responsiveness. During one session, my dietician spent nearly the entire hour screen-sharing while Googling basic nutrition information—something I could have done on my own. I came seeking expert guidance and personalized support, not a live tutorial on how to search the internet. This pattern continued, and it wasn’t until after the fourth appointment that she finally followed up on my specific requests—over a week later. Adding to the confusion, the profile photo associated with my dietician did not resemble the person I met with. While I understand that appearances can vary, the discrepancy was significant enough to raise concerns about transparency and credibility. When I attempted to switch providers, I was surprised to find that no other dieticians were even listed as available. There was no option to choose someone with a different approach or background. In contrast, Nourish offered a wide selection of registered dietitians, each with clearly listed credentials and areas of expertise. Their platform also includes a well-designed website and app with readily accessible resources, recipes, and guidance—everything I had hoped to find at Berry Street but didn’t. Overall, I felt the service lacked the professionalism, personalization, and accountability that one should expect when investing in nutritional support. I hope Berry Street Nutrition takes this feedback seriously and reevaluates how they support and represent their clients. Nutrition is a deeply personal journey, and clients deserve better than what I received.

I've been working with Nicole W. and I'm very happy with the care I am receiving. Nicole is very incredibly knowledgeable, attentive and supportive. Her approach is non-restrictive and creates a safe, encouraging environment where I feel comfortable and motivated. I've made a noticeable progress without having to completely change my lifestyle. It feels amazing. The app is also excellent - very intuitive, easy to use, and includes everything I need without being overwhelming. One of the best parts is that the program is covered by my insurance. This is my first time working with dietitian, and I'm so grateful for the experience and the positive impact it's had on my health and mindset. Highly recommend!

I entered private HiPAA data upon request. They knew I was a Medicare patient and their program would not be covered. So they got something for nothing.

Perry Street charge my account $100 for a canceled visit, that I did not schedule or confirm.. There is no live person to speak to to rectify the issue and there was no return response. I received another notification that they have already scheduled me for another visit next week October 9, 2025. For every visit that I cancel it rescheduled another appointment and bills my account.

Appreciate the coaching aspect. Able to contact the dietitian in messaging and not have to save up questions for next visit. My dietician makes realistic habits and we work on setting my goals each week. Less about handouts and more about her asking me the questions. Other dieticians in the past wanted me to do all talking and control my own path. Berry is structure 12 week program.

Berry Street charged me a "late appointment reschedule" fee of $100 for rescheduling an appointment within 24hrs. Nowhere in their policies was this listed as a possible charge when I was signing up for their services, if I had known I would've rescheduled the appointment earlier.

Happy Client I contact with Maegan she was very polite their response is always good. God Bless You.

Sam is very empathetic and understanding. She has provided good advice that is easy to understand and implement. Finally she is easy to talk to and I trust her.