Berry StreetReviews of berrystreet.co

My dietitian Ashlee is very helpful. She really listens to me and gives me good suggestions. I feel like it will really help me to meet my goals.

Nancy is such a knowledgeable pleasant person to talk to. She keeps things simple. I would definitely recommend this program based on her dedication to assist her clients.

My dietician Lorin is Amazing! I can tell she truly cares about my success. I’ve been dealing with a lot of things lately and she also is there to listen and help in any way she can. I always feel like she’s my teammate and friend both!

My first meeting with my RD Heba was very informative and helpful. I’m looking forward to moving forward to better monitoring my health.

With the help of my nutritionist I’m finally losing weight again. Down 4 lbs since our last visit.

Ashley has been a great partner in finding the right path for me. She is willing to work at my speed and has made herself available for appointments when it works for me.

I would recommend using a different platform to find support. Their customer service is not really there to support you as a client or customer. There isn’t a centralized platform where you work with your provider. Instead, you receive a basic zoom link for your meetings. I attended my first meeting a bit late (but within the 15 minute window), and the provider did not let me in from the waiting room. Then, I reached out to both the provider and the service to see if they could advise. They suggested rescheduling, and I was slapped with a $100 fee the next day with a no show fee. When I tried to dispute the charge, I felt like I was challenged as they asked me for a zoom link. They told me they checked the Zoom link and said the provider was in the meeting room for a sufficient period of time. However, while the provider was in the meeting room they certainly didn’t let me in. All in all, this is really not how a platform should treat its customers. While it’s fair for Berry Street to do their due diligence they could do so with fairness and compassion to their potential customers. Imagine if Airbnb or other large platforms penalized you in this way. Platforms like Berry Street are a dime a dozen — just use another service where you probably won’t be treated in this way as a customer.

Being a diabetic, I really have no clue on what to eat. I just feel like I can't eat anything and my Dietician really helped me so much. Told me things I can have that. I never thought I could and now I have a better on mealtime!! Thank you, Elizabeth!!