Ben's CycleReviews of benscycle.com

Ordered carridice bags at a premium price so I wouldn't have to worry about ordering from England even though they were substantially more expensive. Bags arrived in a timely manner however one of the mounting clips was missing. I contacted Bens cycle and they told me they are working on it.... After about a month and several unanswered emails I still don't have the mounting hardware I need. Paid about 200 dollars for panniers that I haveto zip tie to my rack.... Thanks for nothing Bens!

This is a bike shop that reminds me of how most bike shops used to be. Good service, a huge selection to choose from, and great service! I highly recommend this bike shop!

Knowledgeable staff, great prices (and loved the free shipping on my order), and fast service!

fast, great stock, blah, blah, blah

Absolutely no problem. Prompt and secure shipment and delivery. Thanks Ben.

The rubber band had broken in the first use. But they immediately sent a replacement products.

I ordered Sugino touring cranks and they look good. I have not put them on the bike yet but doubt it will be a problem. The cranks were received in two days and package and item was in good shape.

First time customer a few days back., from their Customer Service prior to the purchase, to the processing of order...., "First Class Service, all the way!" JP of Florida.