Kay
Quick and easy to find and order what…
Quick and easy to find and order what you want.
Response from beneplace.comApr 6, 2023
We appreciate the awesome rating. Thank you and enjoy.
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beneplace.com (beneplace.com) has 326 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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326 approved reviews, newest moderated first
Kay
Quick and easy to find and order what you want.
Response from beneplace.comApr 6, 2023
We appreciate the awesome rating. Thank you and enjoy.
Antonio S.
Booked 2 nights hotel stay. But due to covid have to cancel. I cancelled 2 days prior to check in , the lady who i talked to at beneplace said she'll see what she can do, and advised me to wait in 24-72 hrs for a resolution. I was so hopeful that ill get at least a partial refund because per cancellation policy(on my bookings) it says ill be penalized for a night+fees and get a partial refund. After 3 weeks of back and forth calls&emails(headache) they denied my refund. I called lake tahoe resort &per manager i should get a partial refund since i cancelled 2 nights prior to check in and the 3rd party company (beneplace) should issue me the partial refund, (hotel did not collect the funds). I use this booking place thru my work employee discount site,but will never use them again. PLEASe stay away from this company if you dont want to be ripped off. SCAMMEr to the 100% level. Total rip off. Stay away!
Response from beneplace.comApr 3, 2023
We apologize but it does depend on the type of room bought if it is non-refundable or not. As a 3rd party we do need to check and see if the hotel supplier will make an exception. Please provide us an order number and we will gladly look into your concern. Thank you.
Amber
They booked my flights for a day later. Called to change it, they had the audacity to say changing it was going to be $2.6k on a $1800 trip. $600 to change 3 flights and $2000 to "pay the difference" because the exact same flight, same time, a day earlier was apparently $700 more per ticket. Absolute scam, don't waste your time.
Response from beneplace.comMar 28, 2023
We apologize for what happened to you with the flight bookings. Please provide us with your flight information and we will gladly escalate this matter to the flight company themselves.
quyen “Ho Bao Quyen” H.
Beneplace make mistake with my reservation and not willing to refund. I have to submit dispute through my credit card company in returned to get refund
Response from beneplace.comMar 20, 2023
Please provide us with an order number and we will gladly look into this matter.
Caroline O.
Room option was listed as refundable but when booking went thru it says "non refundable". Very angry as I would not have booked.
Response from beneplace.comMar 14, 2023
We are unable to find a proper order under your name. I did find one to which it was refunded. Please provide us with an order and we will gladly check and see what you are referring to. Thank you.
Russell Y.
Hidden fees! Discounted ticket price was $51.90 but then they tacked on $12.99. This makes the discount much less valuable.
Response from beneplace.comMar 5, 2023
Even though we charge fees and taxes our members still give us praise on the amount of money they save. We apologize that you did not get the deal that you were looking for.
Annie
Easy to use easy to purchase.
Response from beneplace.comMar 5, 2023
We appreciate the awesome feedback and hope you have a great time at the venue.
Moses G.
Very convenient and best price I could find!
Response from beneplace.comMar 5, 2023
Thank you kindly and enjoy all the perks.