Belle FlameAt Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.
Belle Flame (belleflame.com) has 343 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Sarah C.
Purchased a large order in November and was told it was ship in a few weeks. Its now January. No item. Website disappeared. They stopped answering emails, voicemails and do not answer phone calls. Would avoid!!
Andrea S.
DO NOT PURCHASE FROM THIS COMPANY! it is a total and complete fraud and fake. I ordered a fireplace screen on October 31 that showed in stock and to be shipped within 7 days. Three weeks later, I inquired about the status and was told from Lionel that it was shipping from the manufacturer in 2-3 weeks. In December, I inquired again and was told by Lionel that they would let me know when it was received. When I asked for an ETA, not response. When I asked to cancel order, no response. I have been totally ghosted from this company with no responses. I now see similar experiences and should have researched vendor before. Lesson learned!
Karen
THIS COMPANY IS A COMPLETE SCAM!!!! DO NOT ORDER FROM THEM!!!!
jessy claudel N.
Great one app
Todd J.
Lionel was helpful until he received payment. Not a peep since payment confirmation email. Im hoping for a positive outcome, but have my doubts. Website disappeared the day after my order. Shame on me, should have read these reviews.
Liia
I'm 99.9% sure this is a fraudulent company. I placed an order on Oct 31, 2025 and they took my money but I have not had ANY communication from them since. No shipping/tracking updates, no stock update. I have reached out multiple times and zero response. Going to claim fraud with my credit card company. So disappointed.
Michael H.
I received the parts after several Months after placing the order.. I called to confirm the availability before placing the order and They just lied to my face and said they have the stock.. after placing the order they said the part is in back order and is going to take months..
Karen W.
Web site states you can return logs. However, they don’t tell you that they will never email you or call you back to provide an RMA number (which is necessary to return anything).
