Belle Flame Reviews | Read Customer Reviews of belleflame.com

Belle FlameReviews of belleflame.com

3.5343 reviews
Decoration & Interior
Atlanta

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Belle Flame

About Belle Flame

At Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.

Belle Flame (belleflame.com) has 343 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: belleflame.com
Website: belleflame.com
Category: Decoration & Interior
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Belle Flame reviews

343 approved reviews, newest moderated first

Cherylann D.
Dec 6, 2024
Good price
Once the item was ready for shipping it arrived as expected. The price was good compared to some vendors
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Audrey S.
Dec 6, 2024
Not the best
Even though I repeatedly asked if our first order contained everything we needed for our wood stove. However, we needed an additional part. The replies from the company were very slow and when they finally sent the needed part it was not the best option we could have gotten.
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R W.
Dec 5, 2024
Ordered a chase cover
Ordered a DuraVent chase cover. My CC was charged. Never received any communication. Followed up only to be sent to the customer service black hole. Update: Apparently I neglected to give an email address, hence no order confirmation - so my bad. I still had difficulty getting anyone to respond to my phone calls, so certainly, they could work on that. They now say my item is shipping tomorrow. So I've updated my rating to a three, as the order process was easy.
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Ron P.
Dec 4, 2024
I bought a Osborn Everest 2 and 2 accessory items
I bought a I bought an Osborn zero clearance fireplace. I was told it would be shipped in 4 business days. I called after waiting a week and they finally gave me a tracking number and it arrived from the shipper well packaged in perfect condition. While the communication was not great they gave me the best price I could find on the web. The owner was friendly and the other staff person was very kind. I am grateful to have done business with them and they are a legitimate business.
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David M.
Nov 28, 2024
Happy with the addition of the blower to my wood stove
Blower does a good job of heating my cabin. It was easy to install. Can be a little noisy at times, but usually quiets down after a few minutes
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John B.
Nov 27, 2024
Extremely fast delivery of item
Extremely fast delivery of item, fair price and knowledgeable and courteous customer service.
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Dan M.
Nov 22, 2024
Constant runaround
When I ordered the fireplace insert the website said shipping in 3-5 days. After several times of "next Monday" it will be shipped it was finally shipped but without the chimney liner that I ordered. Of course, all this happens with no communication. Finaly after several days I finally get a response that its on back order and possibly it will be shipped in several weeks from now. At this rate I might have it in time for next summer.
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Patrick S.
Nov 20, 2024
Great customer service!
It took a while to get the complete order and we had a log that had some damage to it (possibly from shipping?). Customer service was very responsive and promptly sent a replacement log.
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