Belle Flame Reviews | Read Customer Reviews of belleflame.com

Belle FlameReviews of belleflame.com

3.5343 reviews
Decoration & Interior
Atlanta

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Belle Flame

About Belle Flame

At Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.

Belle Flame (belleflame.com) has 343 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: belleflame.com
Website: belleflame.com
Category: Decoration & Interior
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Belle Flame reviews

343 approved reviews, newest moderated first

Patrick W.
Apr 19, 2025
Fast shipping
Fast shipping. Great communication from customer service. Highly recommend Belle Flame for your next fireplace!
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Georgette G.
Apr 15, 2025
To be honest I had to leave a voicemail…
To be honest I had to leave a voicemail and never heard back The website says 1.5 inches and it’s only 1 inch thick Is this like toilet paper math?
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Sid H.
Apr 8, 2025
Great customer service
Great customer service! Very knowledgeable.
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customer
Apr 7, 2025
Turned out to be the best experience
Turned out to be the best experience. We did not know much about Belle Flame. Their price for the Buck Homesteader wood stove was way lower then competitors so we could not resist going through them. Belle Flame was PERFECT. They answered all our messages within less than an hour or two and are still answering our questions. The stove arrived in 11 days , we are way up North and they are way down South. BTW, we love the stove. Check it out at Knetter's Practical Outdoors.
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RONALD W.
Mar 25, 2025
Arrived undamaged
Arrived undamaged, proper shipping technique, easy installation, started as explained in directions, no problems yet. I wish product included driftwood pieces and the flame looked more realistic.
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Lisa
Mar 13, 2025
Lionel was very helpful getting my logs…
Lionel was very helpful getting my logs delivered in time and answering questions.
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Hector M.
Mar 13, 2025
Thermometer
Great product and price but the shipping was a little slow.
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Consumer
Mar 12, 2025
Bad customer service
Bad customer service. Ordered a fireplace, got it quickly, that’s the good. It was missing a few things. Contacted sales who told me those parts needed to be ordered separately…wrong. After I showed him they were supposed to be included, he asked me if I took a picture of the fireplace on delivery.huh? What is that going to prove. One part is literally an adjustable piece of sheet metal. Why would I want another one? Manufacturer took care of the problem right away. I won’t be buying anything more from Belle Flame.
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