Belle FlameAt Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.
Belle Flame (belleflame.com) has 343 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Chris D.
Deceptive marketing practice, All of the profile pictures from the favorable reviews posted on Facebook, are fake. If you do a Tin Eye or Goggle picture search of the posted images,...they all come from other sites and businesses,...totally fake, clearly illegal, and certainly extremely deceptive.
Blaine T.
Webiste listed 2 units "in-stock". Ordered 2 units. No order acknowledgement, no email, no correspondence of any kind, although they did manage to process the nearly $3000 charge immediately. Eventually got through to a "call center" and was told the order would ship on Sept 1 (2 weeks late), but still no delivery or contact by Sept 10. Tried calling the listed number a dozen times only to get VM each time and no call backs as requested. Finally got into website Chat and was told the order would ship on Sept 18th (a month late) but as soon as I asked to cancel the order the Chat went dead, no further responses which left me no choice but to call my CC company and initiate a charge dispute. I don't know if they are a total scam or just terrible business people, either way, you're definitely taking your chances.
Mark
The barbeque grill and cart ordered, arrived just over a week after the order. Well packaged. The barbeque pit was even better than my expectation after reviewing many independent reviews.
Getmagic
Excellent company to purchase from! My items were received in perfect condition and in a very reasonable timeframe. The items were exactly as described on the website and when I had a question on my order, I received a prompt and helpful reply. Definitely recommend Belle Flame!
Jordon K.
First shipment didn’t get shipped out in timely manner as they said it would. Had to get 2 replacements because of poor packaging causing damage, but Lionel was able to finally get me a good replacement. Would give 5 stars if they would have shipped in the timeframe they told me before I ordered.
Andy O.
Put in my order in August, they said the item was in stock. Got an order confirmation. Then no mention of it for over two weeks. I finally emailed to ask, and received a response it was getting ready to ship. Then, the next day, instead of shipping they cancelled it, with no explanation. If they couldn't fulfill it originally then they should have just said so; now I'm in a hurry to find a replacement in time.
John T.
Placed an order 2 weeks ago for what seemed like a good price. Since then, I have contacted them 3 times attempting to find out if my order has shipped. No response to any of my inquiries. Not very impressed with their customer service. Will likely purchase the item locally as it has put my project on hold waiting for a simple component. Won't use this supplier again. Very lackluster customer support (non-existent).
Lino L.
Excellent product and customer service
