Bella Ella BoutiqueReviews of bellaellaboutique.com

Don’t buy from this place. Horrible quality , not as advertised and bad customer services . Had to pay 18$ just to ship back the cheap clothing .

I personally loved my experience with Bella Ella! I ordered a couple tops for my vacation in June and I am in love with the style and quality of all items. Very soft, high quality fabric. 100% worth it, I recommend. Is a little pricey, but what boutique shop isn’t?

I ordered a dress, which I loved but it had some discoloration on it. I would have exchanged but the dress was sold out. I returned the dress with their label on April 6, yet they keep giving me excuses for not processing me refund yet. I have never been this frustrated with a company.

Buyers do not shop! Stop! Be aware! These scammers have a really good way of deceiving people. The quality of their clothings doesn’t even match the price you pay. I’m sure they buy these clothing wholesale for a really small price. I placed a huge order Over the weekend and highly disappointed. I ordered a size small and they are surprisingly much larger than even the online photos portray. I will be returning every piece of mercy I ordered and will not be shopping here again! Nice try, Bella Ella! I will not be back. Thieves!!!!!

This is a reply to Bella Ella response to my rating. I was just looking at the other reviews on their site, the bad reviews all got the Exact Same Reply from the Boutique. So this tells me that do not care about their customers, as they have a automatically generated reply for bad reviews. Definitely not a company I want to do business with. My review is the following: I'm a first time buyer to this boutique, I ordered a top in my normal size large, well it came today and I am so disappointed, it fits like a small, and of course it they consider it a sale item, because I used my "first time buyer discount code" so now I am stuck with a top that is 2 sizes too small. I guess I will have to figure out who to give it to. I will not be shopping from them again.

I ordered a dress and the communication was amazing, dress has still not arrived, ordered in January, I send messages and no one responds. I still want the dress, they have my money, but lack communication. Anyone have any suggestions?

Not someone who normally leaves reviews...I ordered multiple items (first time customer). One of the items was a jacket. I wore the jacket twice only to have the stitching break where the belt hooked through. Reached out to customer service and was told they don't take back any worn items. While I understand if it had been months perhaps not, but I wore this two times just to have it break. I was not offered a refund, nor store credit, not even a future discount code. Most organizations strive to put the customer first. BUYER BEWARE: Unless you are willing to risk no refund if your item is faulty, fits poorly (see reviews below), is incorrect, etc, don't purchase from this store. It is a shame because they have cute items. But I am not going to risk losing money based on poor customer service.

Ive been trying to change my order before it gets shipped no answer very disappointed i cant even call a number let alone get a answer from the either email address i just really want my money back please