Belkin InternationalReviews of belkin.com

if i could give this company zero i would .. their customers service is based in the Philippines and are the most inept customer service you will find … i initiated my guarantee with my ear pods given they failed within a week and to date their customer service refuses to confirm a replacement .,, it’s unfortunate that i will need barclaycard to take action but for everybody else contemplating belkin stay well clear , spend a bit more from a reputable company

Purchased protector from Apple store when I bought the phone. Smashed randomly months later, have never even dropped my phone! Got in touch with customer services because their “LIFETIME GUARANTEE” and all. Good luck finding a replacement that’s in stock because this is where they get you. They literally have none in stock on the website to give you. I was told I could go into the Apple store, buy a new one, keep the receipt and Belkin would refund me for it. NEVER again did I see that £29. SAVE YOUR MONEY. Never experiences such awful customer service. Got in touch multiple times to be told the finance team would look through my case to see whether or not they’d refund me, and I’d have a decision sent via email in 24 hours. No email ever came. AVOID AVOID AVOID. Don’t fall for it at the Apple store either, they’re useless and rude

Defektes Gerät zurückgeben bedarf ca. 5 Telefonate, 20 E-Mails, und viele Wochen Geduld (Antworten kommen häufig erst nach mehreren Tagen). Das Gerät ist jetzt bei Belkin, das Geld habe ich trotzdem noch nicht erhalten. Unglaublich schlechter Support!

Terrible company, avoid, ordered two power banks, only one arrived, trying to talk to someone is impossible, you cant get through then they cant help you or understand you, now had to put a claim in via credit card TERRIBLE COMANY

I bought a Belkin screen protector in an Apple Store. It was applied to the iPhone with their machine, so you would feel safe in assuming that it was properly put on. But after two months, a bubble of air start appearing on a side of the screen and with time it got bigger. The phone has never fallen or gone through any physical damage (ie screen protector isn't cracked). I went to Apple and they told me that I could not give me a new one because they claimed the screen protector was applied correctly, but that it was probably a faulty one. So I was advised to contact Belkin support. Oh boy, what a nightmare! I tried numerous times through the live chat, always getting the error message 'Unable to connect to agent now. Please try after sometime'. Which I did but with the same result. I called their UK number (which claims to be available 24/7) and well, after I dial the option to get connect to an agent and get the warning that they're experiencing a high number of calls, the waiting music goes for few seconds and then it stops. No way to tell if you're actually in the queue, at the moment my record has been 1h without any communication of what my position in the queue was. It's outrageous that for such a simple matter, there's no way to get the assistance you are sold you would get. And I'm concerned that in the meantime my screen might get damaged by this. Horrible, but not surprising that Apple sells something without taking responsibility for it. Frustrating that Belkin 'offers' such an incredibly poor (actually non existing) support.

This is by far the worst company ever! I bought a new charger from Apple.com and it was broken when I got it, I started my contact with Belkin in spring 2021 and they haven’t replaced it yet! UPDATE: Their support dosen't answer and noone is sending my replacement! They have had my package for over a month now. I will write to Apple and warn them about selling Belkin products on their homepage! This is not okay! UPDATE: They managed to replace my charger (1.500 DKKR) after ~8 months... I will not buy from them again.

This must be the worst company on the planet. I bought a Velop Tri on Amazon. It constantly broke down, which is a cause of major concern because our home security depends on it. I have spent over 20 hours on the phone to their helpdesk. They have replaced a node (which took six weeks, not the 48 hours they promised) and now it doesn't work. I've been on chat for 1.5 hours today, and the guy says he will have to update all the firmware, which could take a considerable amount of time. It's Saturday, and I'm meant to be away fishing. I've just been told that the replacement note is probably defective and that I have to return it to them!! You couldn't make this up! If you want a reliable home wifi system, don't go anywhere near Belkin/Linksys!!!

Catastrophique. Le service nous vends une "garantie sans soucis" pour une protection écran endommagée. Or, impossible de contacter le service, je suis sur liste d'attente depuis 6 mois. Aucune nouvelle de leur part : Belkin n'honore pas ses services. Honteux !