Belkin InternationalReviews of belkin.com

I purchased the Belkin UltraGlass 2 screen protector for the iPhone 17, but I’m very disappointed with its quality. After just one month of normal use, the screen protector cracked from a minor fall off the sofa, which I would expect it to withstand. Additionally, the warranty is misleading—replacement isn’t actually covered, as you’re required to pay for it. Overall, not worth the money and I wouldn’t recommend this product.

Absolut unverschämt und wahnsinnig kompliziert! Erst wird mir ein defektes Produkt geliefert (Belkin UltraCharge Pro). Kontaktaufnahme und Einleitung des Umtausches auch hier schon extrem aufwendig. Dann wird mir mitgeteilt, dass das neue Produkt aus nicht bekannten Gründen nicht in mein Heimatland geliefert werden kann, ich bitte um eine Rückerstattung. Diese habe ich auch heute, 2 Monate nach der Bezahlung, noch nicht erhalten. Die Rückzahlung musste ich selbst in die Wege leiten, über irgendein kompliziertes HSBC Banking System. Unverschämter Service

I am very upset at talking with customer service and trying to convince them that my screen was broken. I paid about $40 for a screen when I bought my Iphone 16 pro at the Apple store. I dropped my phone less than a year later and broke the screen. I had the screen replace at a low cost kiosk and the screen was not put on correctly. I told the Belkin agent this, but had to go through a long process to prove my story. I sent a copy of my receipt to the agent, but then she wanted to see the damaged screen. I told her twice that the bad screen was removed by the kiosk people when they replaced the screen. But I told her I wanted a Belkin screen put on by an Apple store because it was better. She still wasn't satisfied. I finally hung up and decided to go to the Apple store and pay another $40 unless I can find a better screen with a better warranty.

Impossible de les joindre. J’attends un écran depuis plus d’un mois.

In September 2025, I purchased the ultra glass 2 screen protector made by Belkin from the Apple Store with new iPhone17 pro. After six months, I found cracks developing on the edges. The Apple will do nothing about this even though I have AppleCare coverage. IT was suggested to go to Belkin. Fortunately, I did find Belkin website. It required copies of the receipt and photo showing damage. I submitted it which cost me almost two hours of my productive billable time to dig up receipt from Apple, take a picture, save it in my photo library and upload it. Now I have to fold my hands and pray for their action unknown to me. I would never buy their products, and use one from Amazon at one-fourth of the price I paid to Belkin via Apple. I can have replacement every three months as the phone will be upgraded in next five months. Product can be defective, but if replacement takes this much effort, there is no point in doing business with Belkin.

Bought the belkin screen protector life time with iPhone 17 pro. The first screen protector cracked and I went on their website to get a replacement. The experience is just awful. I’ve already registered the product. But I still need to find my receipt and attach it, fill in a long form, and take pictures of the broken screen protector and upload it! In the age of AI image generation, I can’t think of any other purposes of this requirement than making it super difficult for customers to receive the service they paid for. It was the worse customer experience I have ever had.

I ordered an item directly from Belkin on 6 Apr but they sent a different item from that which I ordered. I contacted Belkin telephone support (on hold for almost 20 minutes) who informed me I needed to email photographic evidence which I did the same day. One week later I had still not heard from Belkin so today I tried their support chat - don't bother. In the queue for 1 hour 22 minutes, then another 26 minutes explaining the situation. Eventually they said they will send me a pre-paid label to return the item and then when they receive it they will send me the original (more expensive) item I ordered. Phew – what a palaver, and I still don’t know how long this will take. Belkin improve your quality control and speed up your customer satisfaction process when you make a mistake. Update. Belkin didn’t send a pre paid label they emailed it and told me to find someone with a printer to print it.

My experience with Belkin customer service has been incredibly disappointing. I contacted them about replacing my phone holder with the replacement of a different model after experiencing issues, and the support I received was unhelpful and inflexible. Instead of offering a reasonable upgrade path or replacement solution, they essentially left me stuck with a product that didn’t meet expectations and was defective. For a brand at this price point, I expected far better customer care. Also I was told I would receive a call back from a supervisor within one hour. That never happened and after waiting for over 4 hours I called back to speak with a supervisor named YEN who could have cared less my product was defective. Product quality matters — but how a company handles problems matters even more. Unfortunately, Belkin failed on that front. This company doesn’t care about customer service. DO NOT BUY FROM THEM IF THEY DON’T STAND BEHIND THEIR PRODUCTS AND HAVE HORRIBLE CUSTOMER SERVICE!!!!