Philip B.
After waiting on hold for two hours for…
After waiting on hold for two hours for customer service, I was cut off. Don’t ever buy from this company.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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717 approved reviews, newest moderated first
Philip B.
After waiting on hold for two hours for customer service, I was cut off. Don’t ever buy from this company.
Emilie
Un scandale absolu. Non seulement la qualité des protections d’écran est à ***** mais le service clientèle est incapable de garantir un envoi de remplacement . Et quand je demande si j’aurai mon produit de remplacement en 2026 ou en 2040, ça les fait rire . Littéralement . À fuir .
Paprika
J'ai acheté un verre trempé à 45e, il ne colle pas. Cela fait 5 fois qu'il me renvoi un nouveau verre trempé, tout en sachant que le nouveau ne collera pas non plus ( 1 mois d'attente entre chaque verre trempé ) , mais ils savent qu'un moment je vais craquer et arrêter d'en redemander et c'est la ou il sont gagnant. Ils font des verres trempés pour 1 euro le vendent 45euros et ils savent que je vais pas revenir 45fois. Franchement achetez un verre trempé a 15euros sur d'autres sites seront sans doute meilleurs.
Jim B.
Screen protector, 3 months old, is lifting around the edges. Belkin demands photo showing damage (while attached to screen). Can't be done. And a receipt that I don't have, but I have the package and QR. Won't honor warranty
Neil L.
How does a CEO stay in post with such an appalling review record? Still waiting a replacement screen protector weeks after submission. At the current movement rate, I have computed my wait time on the chat to be 3 days and 14 minutes. Shameful service.
Jamie M.
I just purchased a Belkin screen protector (Titan Smartshield) for my new Galaxy S26a couple of weeks ago. I wanted to get the best protection for my new device, so I paid the premium price for it. The installation was very easy and I was satisfied. I then dropped my phone from about 3 feet (Waist high) and the screen protector broke in six places and webbed all over the screen. I sent in an RMA and was denied replacement. They market this screen protector like it is amazing and they have done all these drop tests, but mine broke at 3 feet drop. If this was 6 months later, I bought it and not 2 weeks, it might be a little different. I will never buy another Belkin product.
Ruth V.
Absolutely terrible experience with Belkin support. I spent over an hour on the phone with their team and was promised a replacement screen protector. I followed all their instructions and submitted a claim — and then nothing. No updates, no communication, no resolution. I’ve even gone to four different Apple Stores trying to sort this out, only to be told it has to be handled by Belkin directly. Meanwhile, their own policy clearly says they’ll replace screen protectors with cracks and bubbles — which mine has — but they haven’t honored it. This is beyond frustrating and a complete waste of time. If you’re considering buying from Belkin, don’t expect their warranty or support to actually deliver when you need it. I’ll be escalating this further if it’s not resolved soon.
Jeffrey P.
Screen protector failed after 6 weeks fitted by Apple. Belkin Warranty claim form says copy of receipt too big to download. Madness. Probably done deliberatly so people won't bother. Can't belive Apple have hooked up with this outfit. Avoid.