Belkin InternationalReviews of belkin.com

The worst company ever … quick to take your money , followed by zero service .. customer care is outrageous… don’t touch this company

Pésimo servicio de garantía: Discriminan si pagas en efectivo en tienda física. Una decepción absoluta con Belkin. Compramos unos auriculares SOUNDFORM Play que han fallado estando en periodo de garantía legal. Hemos demostrado con fotografías que el producto es 100% original y el número de serie es perfectamente visible. Sin embargo, el servicio de atención al cliente (y su supervisor) se niegan en redondo a tramitar el reemplazo sólo porque el producto se adquirió mediante pago en efectivo en una tienda física en el extranjero (FNAC Pyrénées, Andorra) y no disponemos del ticket térmico de papel. Se limitan a enviar respuestas automáticas de plantilla sin evaluar la autenticidad del producto ni el número de serie. Es vergonzoso que una marca de este nivel deje desamparado a un cliente y se desentienda de un fallo de fábrica de un producto totalmente original. Espero que recapaciten y den una solución justa a mi problema. Número de caso: [18458167] ACTUALIZACIÓN: Increíble. Horas después de publicar esta reseña, el "Belkin Supervisory Team" nos ha enviado un correo confirmando el rechazo definitivo. Se escudan en sus "políticas de equidad" para ignorar por completo que el producto es 100% original, que el número de serie es visible y que se pagó en efectivo en una tienda física. Prefieren proteger un procedimiento absurdo antes que solucionar un fallo de fábrica de su propio producto. Decepcionante gestión de calidad y atención al cliente. Número de caso: [18458167]

my screen protector-under warranty- cracked. it was under guarantee but they replaced it with an incorrect one- for which I had to pay £10 postage. the apple store refused to apply it as it wasn't the right one. I bought the correct one in store for £35. Now Belkin, having admitted their mistake, refuse to refund me, neither for the screen not the postage. I find that absolutely appalling and in terms of business- sense, deluded. this is not a company that one should trust. However, believe me, I will not take this lying down. Sharon

Screen protector warranty is worthless. Within 3yrs of a "Lifetime Warranty" (Europe) - despite bubbling starting, screen protector claimed to be obselete and unable to replace nor refund despite terms under warranty yet offer me a 20% discount on something I can't have??? NEVER buy Belkin!

Discontinued service for older Wemo devices now I have a useless smart device.

I purchased a Belkin iPhone screen protector from the Apple Store on December 29, 2025 when I bought my new iPhone. The sales associate specifically told me it came with a lifetime warranty and guarantee - if the protector ever cracked or broke, Belkin would send me a replacement for free. No hassle. So I paid the premium price thinking I was set for life. Fast forward six months to June 2026 - I get a small crack in the protector. No big deal, right? That's what the warranty is for. I go to the Belkin website to claim my replacement and discover they're now charging a $9.99 shipping fee. That's definitely not the "free replacement" I was promised when I made my purchase. I contacted their support team to ask why the terms were different from what I was told at the Apple Store. Their response? They changed the rules. They said it "wasn't fair to other users" so now everyone has to pay shipping. I pushed back - I was sold this product under specific terms - and they basically said tough luck, those are the rules now. But here's where it gets even worse. I needed a protector, so I caved and agreed to pay the $9.99 shipping fee. Then I get an email saying the protector is out of stock and they'll just refund the money. So let me get this straight: ✧ Sold a product at the Apple Store with a clear lifetime free-replacement guarantee ✧ Belkin unilaterally changed the warranty terms after purchase ✧ Now charging $9.99 shipping on a "free" replacement ✧ And they don't even have the product in stock to fulfill the warranty How is any of this legal? I was sold something under specific conditions at an official Apple Store, and the company just decided to change the deal after taking my money. Has anyone else dealt with this? Is this worth escalating further?

Horrific Service! Probably the worst I have ever experienced, the apple iPhone screen cover insurance with Belkin it a hoax, you pay £30 in store for limitless cover, but you need to pay £10 every time you order a screen cover for delivery (you could buy a new one for £10 in a local shop each time. Their customer service line is a joke. Not helpful and useless in resolving problems, DONT buy, say yourself the hassle.

Ho acquistato un protettore schermo Iphone in Apple store, e poi ho subito registrato il prodotto sul sito. La pellicola è ultra resistente, non ha mai fatto bolle, ha resistito a urti e cadute! Dopo ben 8 mesi mi si è leggermente rotta su un lato e ho chiesto la sostituzione tramite sito e chattando con un operatore. Dopo una sola settimana hanno concluso la procedura con un rimborso completo dato che non era disponibile in magazzino la pellicola richiesta. Con altre marche avrei cambiato cover almeno una volta al mese e qui di speso anche di più… La qualità si paga, ma è conveniente