BefittingReviews of befitting.com

Great customer service and fast shipping.

My email to customer service rep Becky L.: This is outrageous. When I placed the order more than a week ago, I uploaded the prescription at that time and was supposed to receive my order in 3 days. Instead, 4 days later I received your email again asking for the prescription I had already uploaded at time of order. Why did that take 4 days, longer than the time I was promised it would take to receive my order? I promptly provided the prescription (again) on the same day. Now, 3 more days later, you acknowledge receipt of the prescription and tell me it will be 2-3 more business days (i.e., 4-6 days as we are now up against a weekend). Again, why 3 additional days lost when that is supposed to be the time it takes from order to delivery? It seems like this is a game to justify taking 2 weeks to provide an order that your competitors are able to fulfill in 3 days. The meager savings on this order was not worth it. As this was a daily wear order, my son has now been without lenses for 2 days. This is the worst experience I have ever had ordering contact lens online. I'm very sorry I gave Befitting a chance, and intend to return to 1-800-Contacts or Lens.com for the four contact lens-wearing members of my family. Please register this as a formal complaint. I expect to hear from Befitting customer service. I will also be letting Davis Vision know about this experience.

I wanted to express my gratitude for the great service I received from Emily O, with befitting customer service. She went above and beyond for me acquiring something for my needs. She is a breath of fresh air in the retail world. Pleasant, understanding and her listening skills are spot on. You’re lucky to have such a caring person. Len H

Very satisfied with the customer service. I had to change my prescriptions several times and they worked with me to work it out. Thank you very much for your patience. Great job. Stop.

The first pair of glasses I ordered I was a bit worried there would be something wrong with them. Not the case they were perfect they were spot on with my prescription my vision has never been this clear. So with that YES I've just ordered a second pair and I'm not the least bit worried. If your on the go like I am and you only have time late in the evening to shop on line. No worries with Befitting they are helpful, and very much in the loop with communication in order to take care of all the needs of all their customers. The selection of all products are more than any franchise store front. I recommend Befitting to any and all customers current and future!!!!💯

It's the only place I found the perfect frames for my face and they carry Ray-Ban the order was quick and courteous delivery was wonderful going to definitely use them again

Very prompt communication and very professional. If everything arrives on time, I will definitely stick with a 5 star review and order from them again!

Befitting was easy to use, they were fast and easy to use. Best of all the glasses were great right out of the box. There were no mistakes in the finished product so iI did not have to do a Re-Do on anything.