BefittingReviews of befitting.com

My experience has been horrible so far. First, I have ordered through online vendors in the past and had great experiences. My insurance only has a few and befitting is one of them. I ordered an entire year of contact lenses. I received all of the left eye contacts in 90-day boxes after ordering, but only a partial order for my right eye (4) 30 day boxes) not sure why not 90 day. I called (no one ever answers), I emailed and finally got a response and they said the order was entered incorrectly on their side. So, today, I received one more 30 day box of my left eye contacts. Which means, I am still missing 7) 30 day boxes, or 2) 90 day boxes and 1) 30 day box of my right eye contacts. Again, called (no answers), And just left a message. The order tracking and communication is nonexistent. I don't get an email when the order is shipped or arrives, or how many what etc. I would NOT recommend this online vendor. It doesn't seem like they are interested in their customers' experience. And--I never write reviews so you know its bad.

I had a great first experience with this seller. Would recommend if you’re looking to buy eyeglasses online. It was very easy to pay with my insurance, and had a nice selection of brands and styles. However, the real reason that got me to make this review is that I received my glasses in less than a week from the night I ordered.

My order was canceled after it was approved due to my prescription being too strong. The customer rep let me know this only after i called cause my second order i had place hadn't been confirmed so i called about it. You need to advertise that your glasses only go up to a certain power so people don't order and pay for glasses only for it to be canceled. I now have to wait for a reimbursement and for my benefits to be added back before i can get new glasses!

First time for me in buying eyeglasses online and what a great experience it was with Befitting! Its website is very well designed and super easy to use. The ability to virtual try on and see any eyeglass frame was just terrific in making my selection. My follow up call to Sarah to confirm receipt of my order and prescription details was one of the best customer service interactions I've had in a very long time. I'll for sure be a returning customer!!

Easy to get the prescription. Fast response from costumer service

WOW !!!!! ABSOLUTELY FABULOUS customer service !!!! I had ordered from them for the second year and will AGAIN and AGAIN !!! I have transition glasses (bifocals) now and the place of the transition was off. I worked closely with Sarah, and with providing them some updates on my vision asst and numbers, they REMADE both my daily eyeglasses AND the sunglasses I had ordered. I received both before my trip to FL and for the first time - I had prescription sunglasses !! I purchased Gucci sunglasses with transitions for bifocals for less than $150!!! and they take most eye insurances. RUN, flick, use their easy online app - TOTALLY RECOMMEND Befitting !!!!!!!!!!!!!!!!!!

Best customer service to date! When my glasses arrived I wasn’t thrilled with them but after a quick call with Kayla, we found a better style and corrected my line of vision issue! My new glasses arrived super quickly and I LOVE them.

This is my 3rd time using befitting! I've gotten both mine and my husband's glasses from here 3 years in a row. We've love the options, the prices, and customer service. Lauryn was our latest rep and she was awesome. She called to make sure i had everything I needed and to let me know that my order was being processed. Thank you Lauryn!!