Christa S.
Great customer service
They make the process of getting new glasses so easy. When I had an issue they made the warranty process so easy and approved my claim within a day. I have been recommending them to everyone.

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Befitting (befitting.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Christa S.
They make the process of getting new glasses so easy. When I had an issue they made the warranty process so easy and approved my claim within a day. I have been recommending them to everyone.
Ian H.
A lot faster than I expected.
Kevin
Went online the day I got my new script and had my glasses in less than a week and that was right before Christmas!! The glasses are perfect and I couldn’t ask for anything more. I highly recommend Befitting!!!
Robert M.
I was very pleased with the service and the glasses I received from Beffiting. The glasses fit me well and the look is exactly what I was looking for
Georin A.
I ordered a pair of glasses two years ago and was very happy with it and it was the correct lens from my prescription. I tried another vender last year and the glasses were ok. I tried a new vender this year and the problem is their system not finding me with my insurance, so, of course I purchased another pair of glasses from Befitting without the hassle! I am sure that I will be satisfied with the new pair!
Maeve S.
It took me a whole month to decide I wasn’t crazy about my new eyeglass frames. I called and spoke to a Befitting rep, who could not have been more pleasant and helpful in facilitating an exchange for a different pair. The return was quick and easy-peasy, the new ones arrived in short order, and I am madly in love with my new glasses…and with Befitting! Thank you! 🙏
Tabitha T.
Wow, this has been a one of kind experience. My Michael Kors glasses look amazing. The customer service was absolutely outstanding and the lab executed my prescription flawlessly. Thank you!!!
Ryan A.
The order took longer than expected. After following up with the company they forgot to process the order. They offered me expedited shipping, which was a nice gesture. Once the glasses arrived, I was pleased, until I tried them on. For a company ensuring all the boxes were checked and correct, they made glasses with the wrong script. After taking the new glasses into the optometrist and finding out both lenses were different and both incorrect, I had to return the glasses, getting a refund and insurance benefits reinstated are a very slow process.
Response from BefittingNov 27, 2024
Hi Ryan, Thank you for sharing your feedback. We sincerely apologize for the challenges you faced and for any frustration caused. While we strive to provide a smooth experience, we regret that we fell short in meeting your expectations with this order. To clarify, we typically quote 10 business days for manufacturing, but once all necessary details were received, your order was completed and delivered in just 2 business days. We also received your return yesterday, and your refund has been issued, along with the request to reinstate your insurance benefits. Although insurance carriers quote 7-10 business days for processing, benefits are often restored sooner, typically within 2-3 business days. Thank you again for bringing this matter to our attention, and we hope for the opportunity to serve you better in the future. Best regards, The Befitting Team