beehiivReviews of beehiiv.com

Support was responsive, usually replying within an hour or two during business hours. The person I worked with (Sha) followed my detailed issues closely and responded to each aspect in a way that moved me forward. It took quite some time to get everything resolved, but eventually we did and I am grateful. Thank you for the support.

They will close your account once you upgrade to their premium plan and they will not refund that money either. They will lock you out without any proper explanation. I have signed up 7 days before they suspended the day after I upgraded. They should at least provide refund. Don't trust the newbie.

Yesterday, I submitted the question and they have already answered my questions. I thought they were going to delay the customer support and take more than 3 days. But seriously they have improved. Also, the explanation in the details is well thought by Danny. But still I hope this beehiv team maintains this level of quality customer support and decreases time to couple of hours. Anyways loved the company; it's amazing by far. If I have different experiences in the future, then I will update here.

Before finding beehiiv, I tried several other newsletter platforms that left me feeling frustrated and limited. None of them quite hit the mark for what I needed. Just make the switch already! I was hesitant too, but beehiiv has the perfect balance of powerful features and intuitive design. My workflow is smoother, my audience is growing faster, and I'm actually enjoying the technical side of newsletter management now. The time you'll save alone is worth it, not to mention the growth potential!

We got setup and ready to go in less than 48 hours - receive great technical support from Conor. we are already running our newsletter smoothly Highly recommended!

I am so disappointed with this platform. I really wanted to like it but its just been one problem after another. I am a small creator and just started growing my following. As soon as I signed up to the platform it automatically upgraded me to a professional plan, without the possibility to opt out. Spent weeks customising my homepage, because the design tools are super non-intuitive and options are all over the place. After the paid plan expired, I naturally lost access to most things, what I didn't realise is that, yes, they leave the website builder, but they lock out all the layout options. I can no longer edit the navigation menu, the hero, anything. I can only change the colours and my profile pic. The worst part is that, I now have these custom pages in my navigation bar that are broken, because they are not included in the free plan. I can't even delete them. I wanted to write to customer service to remove them, but even that is not available with the launch plan! Customer support does not exist! I now have to migrate to another platform, because not having basic option in the free plan is straight-up unacceptable. Thanks for killing my dreams beehiiv. Update: The support team gave me a week of pro to fix my homepage.

Don't waste your time! The design part of the platform is clunky and doesn't work well at all. And Beehiiv starts spamming you with all sorts of annoying promo newsletters. Tried unsubscribing using the unsubscribe link in their emails several times and they keep on sending their newsletters to me. As a newsletter platform this is disturbing, they should know about spam regulations and at least make it easy to unsubscribe. Wanted to add this after Beehiiv's reply (cause I can't reply to them): I already reached out to Beehiiv customer support before making this review and talked with Pin about the issues that I had. The conclusion is that no, I'm not an idiot who doesn't know how to do things and needs their hand held by customer service to explain how it works and yes, indeed, I managed to find multiple bugs in your system. Your website works badly on ipad! Oh, and of course yes, the only way to properly stop getting spammy promo emails from you guys if you demand customer service to unsubscribe you cause doing it with the unsubscribe link in your emails has zero effect. So my review still remains the same 'Avoid this platform!!'

Avoid using this platform! Beehiv is by far the worst option available. It's a complete waste of time and energy.