beehiivReviews of beehiiv.com

Spam supporters. Beware of regulations, they don't care about them. Gdpr will for sure shut them down, so search for another server for ur web services. We'll, since you replied, I tried contacting you a month ago nobody gave a rat's ass about it, so, from my point of view, you are just acting like you care fighting spam and complying gdpr.

Reply response. Hi there, I've shared the email address connected to the account. When I click on help it says I need to be on a paid plan to speak to customer support. I've tried reaching out on socials but there is no way to reach anyone. -------------------------------------------------- Invested a ton of time into building out my newsletter, creating a template for it, website etc. The platform is just so buggy. When I try and edit posts it just spins on a blank screen. So frustrating! There is no option to chat to customer service until you become a paying customer. So no interest in converting people who are on the trial and run into difficulties. Currently looking for an alternative :(

I don't understand all the negative reviews posted here - it seems like the reviewers are the problem as they're not giving the full story. After switching to Beehiiv from MailerLite, I've had a much easier time creating newsletter content for my small audience. Gaining subscribers was a walk in the park compared to the previous platform. The only thing I would like to see more of is better landing page/website customization features, as that feels a bit limiting. Maybe I'm picky being a former Wix user, but I love having extra tools to customize - it would certainly help with branding! Hence the reason for the 4-star rating. The email templates are cool, could probably have more options, but I generally tend towards starting fresh with a blank so I can tailor it to my liking. Overall, I love it and look forward to using Beehiiv consistently to grow my author newsletter!

Update: The same issue still prevails. Shows they dont care even when a major issue occurs. I've just signed up for KIT for my personal site. =========================== awful, buggy platform. always broken. Forms were always bad, now theyre worse. cant even send a support ticket, gives me error - something went wrong. they charge so much for a garbage!

I’ve been on Beehiiv for almost a year, and at first it was a game-changer - intuitive, reliable, and helpful. Then everything went sideways. Here’s what happened: Launched my second publication, only to find the advertiser pool suddenly drying up for both publications. Spoke directly with a senior manager (who knew my first publication well) and shared all the details of the new project, to which he was supportive and said he'd send us opportunities. For five straight weeks, we received one ad opportunity after another - publishing them brought in thousands in ad revenue. Then, without warning, every penny was gone. No email. No call. No explanation. We reached out three times to management & customer service and got the same vague response: Manager said that he couldn't comment (all of a sudden) and customer support hinted that “It might be a policy violation,” but couldn't/wouldn't confirm it. However they informed me that all earnings had been considered forfeited by Beehiiv- no reason, no breakdown, no chance to appeal. I Felt Misled and Unprotected, what felt like a trusted partnership turned into a total blackout. Losing a month’s worth of work and income, I’m left baffled-and out of pocket. Beehiiv was my go-to solution for its ad network-until it wasn’t. With fewer advertisers and a policy that allows unilateral seizure of revenue without notice or explanation, I can’t, in good faith, recommend it. Save yourself the hassle and explore other newsletter platforms that treat you fairly as a partner. In response to your reply: That's surprising to me, because we barely used boosts (as you can see from the account) and the feature was very underutilized. It's my strong opinion that the Boost concept itself is flawed, and I would never advise anybody to use it to monetize or grow. Largely because subs don't always understand which publication or how many they are signing up for, and so can easily become frustrated when they receive many emails from many different publications later on, and subsequently complain or cause spam reports. As you know, we were a victim of this when we first started with Beehiiv ourselves. So it feels particularly ironic and completely shocking that you're now accusing us of the same thing. Although it makes no sense to me, at least now, 6 weeks on, I have been informed of a 'reason' or as I would describe it, an 'excuse' for taking all of our advertising payouts for both our main newsletter and, more tragically, our social enterprise newsletter too. My account has never been blocked, I can still access and use it, but all funds have been wiped out of it. So, all this in mind, I completely stand by my Beehiiv review and my poor experience, particularly during 2025. In my opinion, if you're intending on putting a lot of time, effort and money into a project and are looking for all round reliability, you really are better off looking elsewhere.

Super super super frustrating software. Clunky and very frustrating. Embarassingly poorly laid out for styling. They seem to want to become a content publishing network instead of a newsletter software.

The clunkiest BS software I have ever encountered. Even getting out is hard. The greatest example of US no consumer protection gen z garbage there is. They’re deliberately clunky because they think that drives community engagement around problem solving. FMD! Avoid at all costs! Reply to your reply Beehiiv - and what were those tickets? And charging $60/m since. OK, lazy tax. Maybe be honest with customers out there. I’m doing fine, thanks for asking, but your software is garbage. Having been in the business for a while.

I believe Beehiiv is a company that has found its niche and is doing everything it can go grow and develop and support its clients. Special shout out to Sha in support.