BedStoryReviews of bedstory.com

So the first thing I noticed is if you sit on the side of the bed it just sinks so you slide off unless you are a good bit back. It sleeps great but takes a lot to get up from it because you’ve sank into it.

Terrible bed. Terrible customer service. I let the bed inflate for 72 hours, followed all instructions and I'm trying to return the bed after 1 day of use and I've sent 3 e emails with no response a week later. Me and my girlfriends back and neck is hurting me after sleeping on it. It's like sleeping on a bed of jello, when it says it's firm. It's the worst mattress and worst service I've ever experienced. Take this mattress back please, i wouldn't even sleep on this bed if it was free. Their 48 hr response time is an absolute lie. I will contact my attorney and sue for false advertisement of return policy as well as file a complaint with the BBB better business bureau. The nerve of this company to send me a "remember TO REVIEW YOUR BED" email without responding to my complaints. Well There you go bedstory I gave an honest review of this jello bed you sent me. Update: I finally got a hold of them through Facebook. And still terrible customer service. These A-holes tried giving me a 30% return cuz of some bull-ish saying it was gonna cost them to much to return so I can keep this bed I don't want and they'll give me 30%. Yea friggin right, I called my card and filed fraud and got my money back and still kept the bed. FRAUD COMPANY. stay away, for your own sake. A homeless person wouldn't even want this bed. And their 1 month trial period is a BLATANT LIE! stay away!

There is no customer service phone number for this - it was frustrating because I could not speak to an actual person, and the emails kept coming that the mattress was on its way - but I had no way of knowing the exact drop off date.

This is an awesome product and GREAT Price. I haven't slept this comfortably in years! Thank you.

I am a side sleeper and I have always slept on traditional spring mattresses. After scouring the internet and finding this mattress on sale, I decided to give it a try. This is a nice mattress- it came in perfect condition, expanded well in a few days, and is just as described. But I have to say, it's not for "all sleepers" like mentioned in the description. After sleeping on it for a few nights, I woke up with hip pain and neck pain. Not soft enough to support me in the right way when I sleep on my sides. Would recommend for back or stomach sleepers, it is comfortable in those positions.

Very better than my last store bought bed. I also think the hybrid was a good choice. You dont get that sinking feeling.

The mattress was amazing..according to ME and my 15-year-old grandson who will be spending most of his time with us, starting immediately. He lost his mom in Dec 2021 and spent 4 months with us. But - like all teens, he needs to determine where he knows he will find the most love (which starts with a bed), and find the home he needs after losing his mom in late December 2021.

Bed it too firm but seller did a good job. We are very impressed with customer service.