Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAFeb 26, 2021

Thank you for the great feedback, we are so excited to welcome you to Beauty Pie!

Response from Beauty Pie™ - USAFeb 22, 2021

Thank you for your review. Please accept our sincere apologies that you are yet to receive your parcel that was ordered two weeks ago, I can certainly appreciate your concerns. Moreover, I'm sorry to hear that you haven't heard back from our Customer Service Team, I can confirm that our team respond to all emails within 24 hours of receiving them. Please may I ask you to contact us via telephone on 866-329-9580 or via email at [email protected] so we can get this issue resolved for you as soon as possible.

Response from Beauty Pie™ - USAMar 3, 2021

Thank you for taking the time to leave this review! We are so happy to hear you are loving the PIE. We do everything we can to keep our bestselling and core items in stock at all times. We re-order products that our members love and rate highly and buy regularly. At the same time, we have a constant stream of new items, so that we can ensure the newest skincare and makeup technology is always available at the PIE. Also, please don’t forget, your monthly spending limit can roll over to the next month, if you can’t find anything at all you want to shop for, so you can always choose to wait, accumulate, and then shop at a later date. If you are waiting for a specific item, we always keep an expected back in stock date on the product page, additionally you are more than welcome to reach out to our Customer Service Team via Phone, Email or Live Chat who will be able to assist further with any stock enquiries.

Response from Beauty Pie™ - USAFeb 22, 2021

Thank you for your honest review. I'm so sorry to hear about the delay of your order, I can certainly appreciate the frustration caused by this matter and I will of course raise this with our US warehouse to avoid this happening again in future. Please accept my apologies that you did not get the response you were hoping for when speaking to a member of our team, I will be sure to pass this valued feedback onto the rest of our team to take on board for the future. I hope you enjoy using your new products and please don't hesitate to reach out to our Customer Service Team if you have any further queries.

Response from Beauty Pie™ - USAFeb 22, 2021

Thank you for your review. I'm really pleased to hear that you're enjoying the products you've received so far, if you require any help on product recommendations please don't hesitate to email us at [email protected] and our team will be more than happy to help. Furthermore, I'm sorry to hear the confusion around our business model. Please be advised that each of our memberships come with an allotted monthly spending allowance which is set to the 'Typical Price' of the product however you will only pay the 'Members Price' of the product along with the shipping and handling charges.

Response from Beauty Pie™ - USAFeb 26, 2021

Thank you for the great review and the wonderful words about our Customer Service Team! We are so happy to hear you are enjoying your products and our signature pink packaging!

Response from Beauty Pie™ - USAFeb 22, 2021

Thank you for your review. We're sorry to hear that the foundation you purchased wasn't quite right for you, I have of course passed your feedback onto our Product Development Team for consideration. Please be assured that we're always happy to help with product recommendations at Customer Service, if you send us an email on [email protected].

Response from Beauty Pie™ - USAMar 1, 2021

Thank you for the feedback! We are happy to hear you are enjoying shopping with us.