Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAOct 20, 2026

Hi Sara, Thank you for taking the time to leave a review and share your feedback. We’re sorry for the delay in responding and understand how frustrating this must be, especially when you’re working within a specific returns timeframe. We’ve now reached out to you by email to help resolve this for you. Please accept our sincere apologies for the inconvenience and concern caused. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 13, 2026

Hi Cathlin, Thank you for taking the time to leave a review and share your feedback. This certainly isn’t the level of customer service we aim to provide, and we completely understand your disappointment, especially when you’ve been trying to resolve an issue with a product. We have now reached out to you by email to follow up on your concerns and assist you further with your return request. Thank you for bringing this to our attention, and once again, please accept our sincere apologies for the inconvenience and disappointment caused. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 13, 2026

Hi Rosemarie, Thank you for taking the time to leave a review and share your feedback. We understand it's frustrating when your favourite products are out of stock. This can happen for a few reasons, as we prioritise quality and work with suppliers globally. For example, the order might still be with the supplier, it could be in manufacture, or there might be unexpected logistical delays or issues with raw materials. We're doing everything we can to navigate these complexities and get it to you. We’ve reached out to you by email so we can make sure you receive the most accurate and up-to-date information when these products are back in stock. Please do reply to our email with any further questions or concerns, and we’ll be happy to help. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 5, 2026

Hi, Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that you haven't received your order yet. We’ve recently been experiencing an unusually high volume of enquiries, which has unfortunately resulted in longer response times than we would want. We appreciate your patience and sincerely apologise for the inconvenience this has caused.  We have now reached out via email to resolve this issue for you. Please feel free to reply back to me on this email if there is anything else we can support you with.  Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 2, 2026

Hi Alison, Thank you for taking the time to share your feedback. We're sorry to hear about your order issue. We’ve recently been experiencing an unusually high volume of enquiries, which has unfortunately resulted in longer response times than we would want. We appreciate your patience and sincerely apologise for the inconvenience this has caused. We have now reached out via email to resolve this issue for you. Please feel free to reply back to me on this email if there is anything else we can support you with. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 27, 2026

Hi Madeleine, Thank you for taking the time to share your feedback. We’ve recently undergone a system migration, which unfortunately caused delays in our customer service responses. While this explains what happened, we appreciate that it doesn’t make the experience any less disappointing, and we sincerely apologise. We completely understand how upsetting it must be to have to send multiple emails, especially when you’re trying to make an important change to your membership. We’ve now reached out to you by email with further information and the next steps to help resolve this for you. If you have any further questions, please don’t hesitate to reply to that email and our team will be happy to assist. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 27, 2026

Hi Deborah, Thank you for taking the time to share your feedback. We’re very sorry to hear that your order arrived in a dented and damaged box, and we completely understand your concerns about the packaging and the risk of items falling through. We’ll be reviewing how we pack larger orders to help ensure they arrive safely and securely. We also apologise that your delivery took longer than expected. We appreciate your patience and your honest feedback, as it helps us improve both our packaging and delivery experience. Thank you for your feedback, and again, we sincerely apologise for the inconvenience caused. Best wishes, Grace from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 25, 2026

Hi Lawrence, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. We have reached out to you by email so we can look into this further and resolve the matter with you directly. Please do reply to our email with any further questions or concerns, and we’ll be happy to help. Best wishes, Grace from Member Happiness Beauty Pie