Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USASep 5, 2023

Hi Jo, We sincerely apologise for any inconvenience you've experienced with your recent order. We understand that you feel unsatisfied with our products, however as outlined in our terms and conditions and on our website, we can only offer returns for items that are in their original condition. This means unopened, sealed, and unused items. It looks as though our team responded to your email in 3 days to address your concerns and provide you with a code to try alternate products, do reach back out to us if you didn't receive this. If you have any further questions or require additional assistance, please do not hesitate to reach out to our customer support team. We are here to help and ensure your shopping experience with us is a positive one. Warm regards, Amy at Beauty Pie Member Happiness Team

Response from Beauty Pie™ - USAOct 14, 2023

Hi Ellen, Thank you so much for your feedback regarding our pink boxes, we will ensure to feed this back to our packaging team! In regards to your order, it looks as though my colleague responded to your email on the 8th of September to resolve this for you. Do let us know if you need further assistance. Kind regards, Member Happiness Team