BeatportFor almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
250 approved reviews, newest moderated first
Konstantin F.
My experience with Beatport customer service has been thoroughly positive. Not only were they helpful in refunding me a few hours after the request, but they took active interest in finding out about the bug that led to the mistaken purchase. Thanks to Cory for taking care 🙏
Frank W.
Fast and friendly response! Very responsive and correct solution to my answers!
Calum M.
I’ve used Beatport for years as it works really well with the controller that I have. Recently took out a paid subscription and an issue that I raised was dealt with very quickly and sorted with no hassle.
Giorgio M.
I contacted Beatport customer support regarding a streaming subscription issue and billing attempts after a free trial. The support team responded quickly, clearly explained the situation, and promptly cancelled the subscription, confirming that no further charges would occur. The communication was professional, polite, and effective, which made the whole experience stress-free. Based on this interaction, I can say their customer support is reliable and helpful when needed.
Mirjam M.
Please improve the audio volume settings in the browser or change the limit! SCHOCK & Pain in my ears. My roommate had the same problem. Costumer service promised to look at it. But clearly nothing changed a half a year later. It's absurd. Each time I go back to the site/log in , the Vol is way higher then any of my other music servers and back to max volume if I had lowered it before. What a waste of an otherwise great site to listen and buy music. This could really cause hearing damage!
Gabriel P.
For two times I've needed support from the customer service and it was greatly offered.
Alexander G.
The service of Beatport just helped me a lot with re-downloading a purchase in another format (aiff instead of wav). I re-purchased my wav files as aiff and Beatport gave me download credits for my next order. Fast service, very nice contact on email. Thx Beatport
Philip
I had a bit of an odd request for the Beatport team with some finance stuff and they went above and beyond to help me.