Alex L.
Good customer service
Always hase some issues connecting to virtual dj. But customer service was great for any help regardless.

For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
250 approved reviews, newest moderated first
Alex L.
Always hase some issues connecting to virtual dj. But customer service was great for any help regardless.
Gorgeouspaul
As usual, excellent attention to detail in helping me solve my issue, I cannot recommend the customer service at Beatport enough. 10/10
Dre
I recently had an issue with my account during the transition from Beatport, and I have to say, the customer service was outstanding. Pauly was the one who helped me, and he went above and beyond to make sure everything was taken care of. He responded quickly, clearly explained the situation, and even provided a complimentary extension on my subscription, which really helped since I had an upcoming event. It’s rare to find support like this. As a DJ, having reliable access to my music is critical, and thanks to Pauly, I wasn’t left stuck. Highly recommend, not just for the platform, but for the level of customer care they provide.
Alex
The UI is so bad in mobile and desktop version. Man, trying to buy some tracks, always getting the message "could not validate your card", like why? 3 different cards, the info is correct all the websites are accepting it but Beatport is beatport. Also, the mobile app is so bad, functionality is counterintuitive, and you can't browse new releases, just whatever they recommend. Removing from playlist is so bad, you have to bulk select even if you want to delete 1 track. Can't believe this is NR 1 app for dj's and music producers.
Federico R.
I purchased a track twice by error and sorted out the issue by contacting support. Thanks!
Neville L.
I'm a new customer to beatport and I'm over the moon millions of tracks to choose from so easy to make playlists and teams up with my numark mixstream pro plus with ease highly recommended beatport to everyone who loves the best edm for a good price keep up the great work beatport yours sincerely neville
LP
Always great customer service
LIONEL
En terme de connexion, c'est catastrophique, instable ne fonctionne pas double lecture et j'en passe