BeatportReviews of beatport.com

I've always had a good experience with beatport support. Once I lost access to profile and offline locker, beatport had me up and running within 24 hrs.

I have been using Beatport for sometime and had come across a problem with my payment. Contacted customer support and they sorted it out there and then. Great service. I Recommend this platform to everyone.

A great platform with a great customer service experience on the back end. I had a request that the customer service rep went over and beyond to accommodate for me. I forgot to add a promo code for a 80 track purchase and they were kind enough to retroactively help me with the promo savings. Beatport has been a staple in my music collection for nearly a decade and will continue to be for years to come.

Every 40 minutes I get logged out. I have to log back in and lose my place while searching for music. That is frustrating, especially when I am paying 29,99 for this platform. The search and genre system need work. Many tracks are placed in the wrong genre, about 8 out of 10 times. It makes finding music harder than it should be. There should be a simple report button so users can flag mistakes. AI songs are also being pushed everywhere. That lowers the overall quality of the catalog. I switched from ZIPDJ to this platform and regret that decision right now. The experience does not match what I expect from a professional DJ pool. Another issue is audio quality. Around 7 out of 10 tracks sound poor. That should not happen on a paid service like this. Please fix these problems. The platform has potential, but right now it does not deliver what the reviews suggest.

Amazing pool for DJs and music lovers! The Beatport Support team is also very pro and generous and active when you ask them anything! One of the best platform to dig into cool gems, for musicians, for music lovers, for Djs and producers, keep on being amazing Beatport team <3

It’s amazing in all aspects. No more words “amazing”

I very embarrassingly managed to lose access to my Beatport account. Cory quickly handled it and got everything sorted. Thank you!

I had a great experience with Beatport support. I reached out regarding a chart issue and received a quick and helpful response. The team was proactive and even handled the update on their end, which made the whole process very smooth. Really appreciate the efficiency and support.