Bear MattressReviews of bearmattress.com

Super easy platform to navigate

So far the communication has been good . Everything is going as planned . My mattress is being shipped to the carrier. I will let you know more after my delivery, set up and take all the remains are done .

So far, my experience with Bear has been fantastic! I narrowed down my search based on my needs (shared mattress with different sleep positions and preferences) and decided on the Elite. I cannot wait until it arrives! Please let this be the mattress that changes my life!! 😆

We have bought Bear Mattress previously for different homes. We have been very pleased. Not sure if you still include Sheets! Love them!!

I would love to write a review about a new mattress but alas I do not have one. Ordered my mattress on May 22 along with White Glove delivery and set up. Received several messages about construction etc etc. The I received a message stating good news you mattress will arrive June 8. So my husband and I moved any furniture in the potential path, stripped the old bed and generally made room for the delivery. Nothing came by late afternoon so I tried to reach the company, getting a person was next to impossible. Tried the phone chat bot, tried the online chat neither could connect me to a person or answer my question. Emailed and left voicemail-no response meanwhile it’s getting late and I had to put the bedroom back together. Finally late on June 8 someone responded to an email explaining that the June 8 delivery was to Ryder who does their “white glove delivery service” No one had explained this process in any of the multiple emails sent to me between May 22 and June 8. Because I was less than happy they refunded half of the 200.00 paid for the delivery service. On that same day they said Ryder would contact me in 3-5 days. Here it is June 16 and not a word. I called the company and had to argue with a chat bot to get a human. The less than exuberant service person reported that Ryder had disputed that they were in possession of the mattress and then came back and confirmed they were in possession of it. Here I sit on June 16 with no mattress but you better believe Bear has my money and has had it for almost a month. I’m no where near happy.

It has been really easy

The online website was easy to use and figure out. I also appreciate them looking out for veterans.

I just want a 100 bucks lol