Bear MattressReviews of bearmattress.com

Everything was fine until I realized that Ryder will remove my old mattress away but not the box spring. What kind of foolishness is that? So I called to cancel the Bear Foundation that I ordered since I have no way to get rid of my current box spring, and they said they had to cancel the entire order for the mattress and foundation. After a week, that order is still showing as "preparing for shipment." In the mean time, I had reordered just the mattress. I have no idea what's going to happen now. Your systems are a bit of a mess, and your policy to remove the mattress but not the box spring is costing you sales of your bear foundation. And it's resulting in customer dissatisfaction and added work on your customer support staff.

Haven't gotten my mattress yet and there aren't much in the way of Bear updates.I also ordered a mattress from Nectar and a platform from Wayfair at exactly same time and have gotten multiple detailed updates with exact carrier and shipping dates. Haven't gotten that kind of details from Bear.

I ordered 2 Elite Hybrid - Twin XL / Medium / Without Cooling Upgrade for a split king adjustable bed frame. Strictly speaking of the purchase, shipping and delivery, the mattress covers are coming from NC shipped separately, one Twin XL is currently on it's way leaving Arizona today (we live in Virginia), and for some reason the other mattress is being shipped separately. We ordered the mattresses at the same time obviously, so I'm not sure why I won't be able to setup my bed all at once. I will leave another review comment after the mattresses arrive and my wife and I will be able to sleep on them.

This is my third bear elite hybrid mattress, firm, my first two had the celliant infused topper this one does not, this current one is a 10/10 on the firmness scale it’s rock hard nothing at all like my first two which were firm as well and the site doesn’t state the celliant cover ads extra softness very disappointing as I would have chose that option

The mattress seems okay but I'm still waiting to see if this mattress allows me to sleep longer as some have suggested. I don't have morning back pain with this mattress so that is a plus. But my sleep is affected by an erratic schedule. If I can get to a normal sleep schedule, I may change my review. HOWEVER, I believe I paid extra for some cooling material or similar. This is the hottest mattress I have ever slept on. Greatly disappointed in that.