Hi there,
Ten days with nothing to show for it is longer than an order should ever take, and the small frown at the end of your note says plenty about how that felt.
We are sorry it dragged out. Turnaround times during that stretch were nowhere near what we promised at checkout, and pulling them back into line has been the focus for the team handling fulfillment.
Positively,
Bear Balanced Team
BE
Becca
Love them !
I ordered the Bear balanced Gummy, they shipped right away. The company has fixed the problems they were experiencing with delivery.
Love them !! So convenient to take before or after workout. No mixing drinks, just chew and go .
Response from Bear BalancedOct 6, 2026
Hi Becca,
Chew and go was the whole idea, so reading it back in your own words is a good sign the format landed. Shipping is the thing we worked hardest to fix, and it means something that you noticed the difference.
Enjoy the workouts.
Thanks,
Bear Balanced Team
MH
Marshall H.
Highly Recommend
This is my second 3 month x2 order from them. I received the order within a week from ordering it which was greatly cut down from my last order of a couple months... But the product is ALWAYS worth the wait (if there is one). Great tasting while giving great results. I highly recommend this company!
Response from Bear BalancedOct 6, 2026
Hi Marshall,
A week from order to doorstep is where we want every order to sit, so it is good to know this one got there. Taste and results both holding up on a repeat order is about the best verdict a product can be given.
Glad the second round is treating you well.
Positively,
Bear Balanced Team
BR
Bobbie R.
Great product
Great product.
I’ve already placed a second order.
Response from Bear BalancedOct 6, 2026
Hi Bobbie,
A second order placed before the review was even written tells us more than most reviews can. Thank you for both.
Creatine only really pays off once it becomes routine, so the restock is the part we are most pleased to see.
Thanks,
Bear Balanced Team
CU
customer
In this day and age
In this day and age, it’s unacceptable for shipping to take so long for an order
Response from Bear BalancedSep 25, 2026
Hi there,
That is a fair standard to hold us to. Quick delivery stopped being a bonus a long time ago, and an order that crawls reads as carelessness whatever sits behind it.
We are sorry yours took as long as it did. Shipping speed was the weakest part of our operation at that point, and it has been treated internally as exactly that.
Thanks,
Bear Balanced Team
AF
Alex F.
My pre-order #13356 that was placed in…
My pre-order #13356 that was placed in October of 2022 was never shipped. I received multiple shipping notifications and reached out to the company multiple times. They apologized siting production delays and promised to ship. I still have not received my order, and no one will reply to my e-mails anymore. They delete my comments on instagram and won't reply to my direct messages. I have since changed addresses so even if they do reply here, it will need to be shipped to a different location. I'm so fed up!! I was robbed of $65.
Response from Bear BalancedSep 5, 2023
Hi Alex, your order is shipping this week. We will wait until we receive your new address - please send to [email protected]
Thank you!
SA
Sam
These people do not respond
Order #2022140 if you would like screenshots of all of my emails to several different email addresses I’d be happy to send those, as well, including the messages I sent over LinkedIn, my review on the BBB and Bear Balance’s response of reporting to be out of business and my call log calling the customer service number Bear Balance has listed that’s actually a fake number. There was no conversation. It was simply one sided until I filed a dispute on the charge and posted these reviews and they only have the nerve to respond with lies to the reviews. Still can’t email me back.
UPDATE: they did not deliver my order and how rude to consistently not reply to any of my emails and claim to deliver something over a month after ordering but actually did not.
These people do not respond. This is a scam. I have not received my order at all. This was two months ago that I placed my order and have emailed more than 20 times and have gotten one response asking for more information and then they stopped. Terrible company. I will not stop fighting for my money back.
Response from Bear BalancedAug 24, 2023
Hi Sam,
We have delivered your order and would greatly appreciate not leaving multiple negative reviews. Adding insult to injury is never the answer.
Wishing you the best.
USPS Tracking #420402049361210944102278327939
AD
Adam
Bear Balance creatine gummies is FAKE
Fake! I placed an order 2018015 in February. I have not received the order!!!! I have not received a refund. Now I’m getting marketing emails. Do not buy Bear Balanced créatine gummies!!!
Thank You
Please note my address below:
Order# 2018015
Adam Douglas
211 Clinton Springs
Cincinnati, OH 45217
This Company is Fake!!!! Did you read my words above? Since I placed and paid for this order above 8 months ago I got a new job and moved to another state. This again proves this company is Fake! The tracking number is shipping to a wrong address. I doubt a product is even shipping. Order number 2018015 will not be received because this is Fake!!!!!
Just an update for anyone interested in Bear balance gummies. They do not exist this is fake. Please read the words on this page and what their response was. Today is sept. 2 Don’t buy this product Fake!
Response from Bear BalancedAug 19, 2023
Hi Adam,
Thank you for providing your order information. We will be shipping your purchase on Monday!
Hi Adam,
Just following up with you. Your new tracking via USPS is #420405099334610944102397314562. We're thrilled to deliver our product and are looking forward to getting your feedback!
Hi Adam,
We apologize, your order number was used as a reference and our fulfillment team was not notified of the change of address. Do you have mail forwarding for the new address? Please send an email to [email protected] so we can further assist.
A request to forward via USPS has been made. Meanwhile, if you would like to make a purchase from one of our retail locations or Kroger’s Vitacost, we’d be happy to reimburse you upon providing proof of receipt to the email mentioned above.
Thank you
Hello Adam,
USPS was unable to forward the shipment due to it being scheduled for delivery, same day. Rest assured, we are going to reship to your new address this coming week.
