Kim
Purchased my first ever napper for my…
Purchased my first ever napper for my hubby who has RLS. I didn’t realize when I bought it that there were different sizes based on the weight (my fault) so I needed to exchange it for a larger one. I reached out to support and was helped promptly via email with next steps and a paid return label. Their customer support, I felt, was exceptional and it is very evident that Bearaby really cares and is doing everything right! This level of communication and care is hard to come by these days so I was very pleased with my entire experience. New napper is on the way and hubby can’t wait. The napper we had to exchange came in a beautiful bag and is very high quality. Loved the color too (Ocean Whisper). We are hopeful this helps him sleep better.

