Bilal B.
Error on my order was promptly resolved
Error on my order was promptly resolved

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Bilal B.
Error on my order was promptly resolved
Phil
Beans delivered 9 working days after ordered Delivery window is supposedly 3-8 working days … honestly this is already too wide and to miss it is poor customer service -
Response from BeanzDec 8, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Ryan
Had a small issue but it was rectified with precision.
Adam
Great customer service by Beanz, they corrected an incorrectly delivered order for me without question which then arrived promptly which as a consumer is a rarity these days. Thanks again Beanz.
Anthony P.
Knowledgeable and had the answer.
KF S.
Quick response
Julian D.
Abo nicht zu empfehlen. Ich habe mir alle 3 Wochen Bohnen schicken lassen. Hat soweit auch funktioniert. Danach war der erste Cashback verfügbar, versucht über PayPal, als auch über IBAN auszahlen zu lassen…fehlgeschlagen. Den Support kontaktiert, leider nur unverständliche, wahrscheinlich Google Übersetzer Antworten erhalten. Screenshots werden gefordert, aber keinerlei Erklärung von was. Selbst die Preis Erhöhung zwischendurch habe ich in Kauf genommen, da der Kaffee Yirga Santos ist gut, aber leider hat man das Gefühl mit der „Abo - Cashback Aktion“ verarscht zu werden…schade
miss s W.
Getting back to me quick