Lyn G.
Very helpful and extremely good…
Very helpful and extremely good customer service. Good quality and flavoursome beans.

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Lyn G.
Very helpful and extremely good customer service. Good quality and flavoursome beans.
kaalaiyan V.
Subscription froze just before Cashback. Called support only to get confirmation from them that they cannot fix the expired card problems. Asked me to cancel subscription and get a new one. Well I will loose my $100 cashback which was part of Barista deal. Raised case to fix, but no one responded and I don't want to cancel subscription just because they cannot update the card details.
Response from BeanzDec 11, 2025
Thank you for taking the time to share your feedback. We are very sorry for the difficulties you’ve experienced with your account, and we understand how frustrating it can be when a payment card expires. We will be reaching out to you shortly through your case, and a specialist will work with you directly to get your account back on track.
April M.
Customer service was easy to work with and solved my issue with grace.
ZA
Customer service was prompt and efficient.
Brian J.
Very quick efficient and dedicated to resolving issues
Joe
My caffeine need was quickly sorted out. Friendly and accommodating service from Nikeziwe!
MR W.
Swift and efficient. Much better than we normally get from most retailers.
Anthony N.
Swift and efficient service.